Responsibilities:
* Work in a team to achieve your revenue-based quota by selling renewals/services.
* Provide accurate weekly/ monthly/ quarterly sales forecast
* Product knowledge and technical understanding of services to assess client requirements
* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
* Manage external competitive pressures and handle objections to retain customers or win new customers
* Work with your team and management to provide a professional experience during all interactions with customers and prospects
* Maintain the customer management system (CRM) to ensure all relevant data is captured
Requirements:
* 1~2 years of experience working in a customer service or sales capacity
* Prior success in achievement of personal and team sales quota/goals
* Experience in high-volume calling
* Experience learning new technology and data
* Problem solving skills
* Excellent knowledge of MS Office programs
* Experience working with Salesforce.com or similar CRM
* Experience or willingness to work from home