Job details
Hallmark Care Homes is a family-run provider of care homes across the UK, we understand the importance of nurturing relationships and so all of our care is centred around family values. We have care homes across the country, filled with innovative facilities and supported by a dedicated care team for a comfortable stay alongside the highest quality care available.
The Role:
Reporting to the Business Administrator, the Receptionist is responsible for ensuring a there is a welcoming, professional and friendly atmosphere upon entering the care home.
The Receptionist will ensure all visitors to the home are welcomed, provide refreshments, ensure telephone calls are handled in a timely manner and provide support to the management team.
You will:
1. Ensure that the overall presentation of the reception provides a welcoming, friendly and professional image of the home.
2. Assist the Business Administrator in various administration duties and support the Customer Relationship Manager with sales enquiries and ‘show arounds’ of the home.
3. Ensure that residents receive their post and prepare all outgoing post on a daily basis.
4. Ensure that all training is coordinated with the home, making team members aware of course that are available.
You will be:
5. Outstanding. We are rated by residents, relatives and our communities so highly because of our team.
6. Ethical. We do things the right way, and live by our Charter.
7. Experienced. A Receptionist background and experience working in a team is essential.
REWARDS PACKAGE
As well as a competitive salary, Hallmark Care Homes offer one of the best rewards packages in the care sector. Your generous benefits would include:
8. Access to our referral and reward app care friends - earn up to £250 per referral!
9. Life assurance
10. Pension
11. Development opportunities - grow with us as an organisation
12. Discounted high street and online stores, discounted hotels and travel, health scheme cash back and so much more!
Please be aware that we are unable to offer sponsorship for this role.
Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options you’d like to request, please let the recruitment team know when making your application.