Administrator
6 months Contract
Hybrid 2/3 days Telford
up to £170 Umbrella
This role is critical to the success of the client On-boarding process; case facilitators must have excellent communication skills, be able to manage their own case load and cover for colleagues during absences with minimal supervision. The right applicant must have experience in working in a busy administration role and have excellent organisational, Microsoft applications and data entry skills.
Role Details
Ability to work under constant pressure and multi task on boarding activities for an average of 30/40 cases at one time in all activities involved in on boarding to ensure the team adheres to service level agreements and business start dates.
To be able to ensure rigour around the security and on-boarding process, so no breach of the security standard.
A developed ability to communicate face to face/email/telephone with resources/clients/agencies/customers and internal staff.
Ability to identify problems, appreciate the issues and then offer suggestions as to resolving them and if required implementing them.
Ability to write and maintain Processes/Procedures/WINs in line with changes.
o Entering account resource requests on to Access database.
o Using the internal systems to order kit & liaising with desk top services.
o Creating Tifo compliance case for BPSS processing
o Arranging and facilitating ...