Job Title: Care Coordinator
Job Overview:
We are seeking a compassionate and organized Care Coordinator to join our healthcare team. The Care Coordinator will be responsible for overseeing service user care, ensuring that they receive the required care in line with care plans. You will work closely with other healthcare professionals to promote quality care. The ideal candidate will have strong communication skills, attention to detail, and a passion for improving service user outcomes.
Key Responsibilities:
1. Coordinate and schedule service user rotas to ensure a timely and efficient service that meets the required outcomes for each individual.
2. Act as a liaison between service users, families, and other healthcare services to ensure clear communication and appropriate care.
3. Supervise and monitor staff, organize and lead monthly team meetings.
4. Track and report on service user outcomes and follow-up care to ensure continuity of care.
5. Address service user concerns and work with the office team to resolve any issues or challenges in the care process.
6. Ensure that all service user information is accurately documented and compliant with privacy regulations (e.g., GDPR).
Qualifications:
1. NVQ/QCF L 2/3.
2. Experience in care coordination, healthcare administration, or a related field.
3. Strong interpersonal and communication skills, with the ability to build relationships with service users, families, and other healthcare specialists.
4. Excellent organizational skills and attention to detail.
5. Ability to handle multiple tasks and prioritize in a fast-paced environment.
6. Compassionate, empathetic, and person-centered attitude.
Preferred Skills:
1. Experience in care coordination or related areas.
2. Experience of on-call responsibilities on a rotational basis.
Work Environment:
Full-time position, Monday to Friday. Work may involve both office and in-field responsibilities.
Why Join Us:
1. Opportunity to make a meaningful impact on people’s lives.
2. Collaborative and supportive team environment.
3. Competitive salary.
If you are passionate about helping people navigate their healthcare journey and are committed to delivering exceptional care, we encourage you to apply!
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