This is not an IT Help Desk Role, Looking for manufacturing and production equipment background!
Provides technical support and improve processes in the manufacturing of wind turbine components: Blades
Responsibilities:
1. Owner of Technical Support processes within assigned production area
2. Ensure that production processes may be conducted safely
3. Work closely with Production staff to ensure that the production plan is met
4. Assist with the troubleshooting of process problems and implement solutions which reduce downtime and minimize maintenance costs
5. Monitor process equipment performance to identify potential errors and implements solutions to eliminate reoccurrence of those problems
6. Lead and co-facilitator of process improvement projects
7. Lead technology transfer projects, new process introduction, and production capacity expansions
8. Update and audit Bill of Material for assigned process area
9. Responsible for creation, validation, and maintenance of Production Work Instructions
10. Develop and update process procedures to ensure that documentation is accurate and understandable
11. Provide technical support to the factory's production and logistics functions concerning product documentation
12. Interface with all levels of management and employees to gather information and provide guidance for implementation
13. Synthesize complex or diverse information; Collect and research data
14. Translate concepts and information into images; use feedback to modify designs; apply design principles; demonstrate attention to detail
15. Balance team and individual responsibilities; exhibits objectivity and openness to others' views; give and welcome feedback
16. Follow policies and procedures; completes administrative tasks correctly and on time; support organization's goals and values
17. Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; uses equipment and materials properly
18. Manage Site Specific instruction for the factory
19. All other duties as assigned
Qualifications/Competencies:
* Associate degree (AA) or equivalent from two-year college or technical school; four years of manufacturing experience and/or training; or equivalent combination of education and experience.
* Minimum 2 years' experience in technical support technician
* Experience composing work instructions
* Experience formulating and processing engineering change requests
* Preferred - understanding of 'lean' principles
* Ability to read and comprehend simple instructions, short correspondence, and memos
* Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
* Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
What we offer:
As a member of the Vestas team, we offer an attractive salary and one of the most comprehensive benefits plans in the industry. Among the many amenities we offer: Global bonus program, medical; dental; vision; paid time off; 401(k) plan with company match; tuition assistance; HSA (Health Savings Account) with Company Contribution, FSA (Flexible Spending Account), and DCFSA (Dependent Care FSA), Voluntary Benefits (Pet Insurance, Legal Insurance, Accident Insurance, Critical Illness Insurance, & more physical, mental, and financial wellness options), Safety Programs (reimbursement for safety shoes and company provided safety glasses).
DEIB Statement:
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry".
About Vestas:
Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
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