Contents Location About the job Benefits Things you need to know Apply and further information Location Cardiff, Wales, CF14 3UZ About the job Job summary We have an exciting opportunity for you to join us as a Payroll Officer As a Payroll Officer you will support the Payroll Manager to deliver an accurate, timely and customer focused payroll and pension service in line with current Companies House policy guidelines and statutory legislation. You will have a pivotal role, focusing on ensuring that employees are paid the correct salary and benefits and that employees are added to the payroll when they are recruited and removed from the payroll when they leave. You will be part of a team that prides themselves on delivering an excellent customer service and accurate administration to the department as a role model for excellent customer service and with a solution focused approach you will support all payroll and pension related enquiries and issues. We work closely alongside our HR function and review our services regularly to ensure that we can deliver improvements to our services and operational delivery. The business is currently going through an exciting period of change and we will be looking to source an experienced Payroll Officer who is keen to develop their own skills and capable of driving the team forward by working with our continuous improvement team in identifying and implementing improvements to systems and processes. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Job description As a Payroll Officer you will: Process and quality check payroll related changes including new starters, leavers, change of hours/work patterns, change of posts, and salary sacrifice schemes. Manage and monitor work allocation. Support the Payroll Manager on monthly reconciliation activity. Support the Payroll Manager on monthly pensions reporting activity. Support the Payroll Manger on our statutory requirements, including working with HMRC and aiding in the compilation of our internal reporting requirements, as well as external requirements of ONS and Cabinet Office. Update customer queries and provide HR/Managers with information. Provide pay related information using Excel and the Payroll system to internal and external stakeholders. Line manage the Payroll Support Officers. Manage and develop internal stakeholder relationships working closely with HR Business Partners and HR Systems. Have a continuous improvement ethos - youll look for ways to develop and improve our processes. Person specification We are looking for the following experience, which will be assessed at sift and interview. Please refer to the bullet points in bold below when writing your personal statement, including examples to evidence your level of skill. Knowledge of payroll processing including payroll systems, calculating statutory payments and deductions from salary. Experience in using payroll systems. Collaboration skills to build on working relationships within the Finance directorate, HR and across the business. Ability to work under pressure, prioritise workload and meet deadlines with conflicting demands. Excellent analytical skills and attention to detail. Excellent verbal and written communication skills. Strong Excel skills. Strong people skills and confidence in dealing with people at all levels. iTrent knowledge will be highly advantageous. Experience in managing a team. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Changing and Improving Managing a Quality Service Seeing the Big Picture Benefits Alongside your salary of £29,047, Companies House contributes £8,414 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House were committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring were representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing recruitmentCHcompanieshouse.gov.uk Where will you be working? You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage. Current Companies House employees located in regional offices are welcome to apply. Unfortunately, we are not accepting applications from external candidates for our regional locations. This is a Fixed Term Appointment for 2 years only. We welcome applications from existing Civil Servants in other Government departments - however please be aware that as this post is a fixed term appointment for 2 years only. If you are an existing Civil Servant your application will generally only be considered on a loan basis. Prior agreement to being released on loan must be obtained from your current department before starting the application process. The terms and conditions of any loan agreement are agreed between the home and host departments and you (as the Civil Servant). If youve got any questions or concerns about this, please do get in touch with us at recruitmentCHCompanieshouse.gov.uk. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. In your application form wed like you to: Tell us about your employment history, including any key responsibilities and achievements. Write a personal statement of 1000 words where you demonstrate how you meet the skills required for this role. Please refer to the bullet points below in bold below when writing your personal statement (including examples). These are: Knowledge of payroll processing including payroll systems, calculating statutory payments and deductions from salary Experience in using payroll systems. Collaboration skills to build on working relationships within the Finance directorate, HR and across the business. Ability to work under pressure, prioritise workload and meet deadlines with conflicting demands. What will the process look like? Once the advert has closed we will sift applications - this involves reading through them all, please bear with us as this can take some time. At sift candidates will be assessed against experience listed in the advert and are asked to supply work history and personal statement, referencing any transferable skills using the job description for reference. Alongside your work history, the panel will score your personal statement against the bullet points listed in the person specification which are in bold. We may raise the score required if we receive a high number of applications. Successful candidates from the sift stage will be invited to attend a virtual interview. We use a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and a t interview we will use Success Profiles assessing the Behaviours listed in the advert. Key dates (dates are indicative only and could be subject to change) Closing date - 23rd February 2025 (at 23:55) Sifting - w/c 24th February Interviews - w/c 3rd March 2025 Were committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement. We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesnt include ideas or work that isnt your own. This is so that your application is authentically and credibly your own. Find out more information on the ways you should and shouldnt use AI Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners Recruitment Principles. Sponsorship Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. As part of our recruitment process, it is essential for all candidates to independently verify their eligibility to work in the UK before applying. This includes a thorough check of your right to work to ensure compliance with UK employment laws, being mindful of the recent changes to going rates detailed on GOV.UK. Please ensure you have the necessary documentation and permissions in place. Our team is dedicated to fostering a diverse and inclusive workforce and encourages applicants from all backgrounds to apply. However, it is the candidate's responsibility to ensure they meet the UK's legal requirements to work. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Jon Shenton Email : jshentoncompanieshouse.gov.uk Recruitment team Email : recruitmentchcompanieshouse.gov.uk Further information We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commissions Recruitment Principles. In accordance with the Civil Service Commissioners Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopointcompanieshouse.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission. infocsc.gov.uk Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ Share this page Print Email Facebook Twitter LinkedIn GMail