About the job: Paid Media Account Director
Our client, a digital growth agency with one goal in mind: driving exceptional results, is looking for an Account Director who is ready to take the helm and guide a portfolio of clients toward unprecedented success.
What you'll do:
1. Leadership:
* Lead the strategy for your accounts ensuring we hit our clients' targets & exceed them.
* Drive team excellence, fostering an environment that sets the bar higher.
* Motivate your team to craft groundbreaking work in all delivery aspects.
1. Account Operations:
* Manage all day-to-day requirements of your accounts.
* Create & improve ways of working with your clients & your team.
2. Client Services:
* Take charge of client relationships & be the daily point of contact.
* Develop insightful account plans, driving communications and results.
* Keep clients informed about our initiatives and industry shifts.
* Manage priorities for yourself & your team.
3. Reporting:
* Track & manage the performance of all of your clients & keep them updated.
* Be able to breakdown complex data into simple human terms for our clients.
* Send Weekly Update videos to our clients (our preferred method of communication!).
Who they are seeking:
* You have 4+ years in a Client Services role within an agency.
* You possess a robust grasp of social-first strategies including planning, creative, and data insights.
* You understand the essentials of effective project management.
* You have a track record for maintaining, cultivating, and scaling client accounts.
* You're dedicated to elevating the client journey and nurturing long-term relationships.
Key Outcomes:
* Successfully manage a growing portfolio of 8+ clients.
* Campaign Performance: On average, hit 80% of your clients' targets every single week.
* Team Development: Build and lead a high-performing team within the first six months.
* Innovation and Integration: Introduce at least three innovative strategies or tools annually, derived from external best practices.
Reasons why they are an amazing place to work:
1. We work 3 days in the office, 2 days at home.
2. Proper quarterly social events (we don't just go to the pub...)
3. Office Dog! *woof*
4. Annual Misogi (Give it a Google! This year we're doing the 3-peaks challenge)
5. We're a young, creative bunch of 11 all on a big mission of becoming the No.1 Digital Growth Agency, globally.
6. And all the usual stuff like 28 days holiday (not including bank holidays), pensions, etc.
7. PLUS: We actually help people to grow their businesses, realize their dreams, and provide the life they deserve for their families and staff - and that feels soooooo good!
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