Job Description: Senior Block Manager
Location: Windsor
Salary: Up to £60,000 per annum
Employment Type: Full-Time, Permanent, Office-Based
Team: Collaborative and dedicated
About Our Client
Our client is a reputable property management company based in Windsor, renowned for delivering top-tier service to their clients and residents. They pride themselves on their professional yet supportive team environment and are now seeking an exceptional Senior Block Manager to join their office-based team. This is a key role, replacing a valued member and stepping into a position of leadership to inspire and guide the staff.
The Role
This is an outstanding opportunity for an experienced and dynamic Senior Block Manager to lead the management of a diverse portfolio of residential blocks. Based in our client’s Windsor office, you’ll oversee operations, drive high standards, and serve as a role model for the team. This office-based position combines strategic oversight with hands-on management, offering the chance to shape processes, mentor colleagues, and ensure client satisfaction in a thriving workplace.
Key Responsibilities
* Portfolio Leadership: Manage a complex portfolio of residential blocks, ensuring exceptional standards of maintenance, compliance, and resident satisfaction.
* Team Guidance: Act as a mentor and role model to the team, providing direction, support, and encouragement to foster a positive and productive work environment.
* Resident Relations: Serve as a senior point of contact for residents, handling escalated issues with professionalism and building strong, trusting relationships.
* Financial Management: Oversee budgeting, service charge preparation, and financial reporting, ensuring accuracy and transparency across your portfolio.
* Contractor Oversight: Coordinate major works, negotiate with contractors, and ensure all maintenance projects are delivered on time and within budget.
* Regulatory Compliance: Maintain full compliance with leasehold laws, health and safety standards, and statutory requirements, conducting thorough site inspections as needed.
* Stakeholder Engagement: Lead meetings such as AGMs, presenting updates with confidence and ensuring clear communication with residents and clients.
* Process Improvement: Identify opportunities to enhance operational efficiency and implement best practices to elevate service delivery.
What Our Client is Looking For
* Experience: Extensive experience in block management, with a proven track record of managing large or complex residential portfolios.
* Leadership: A natural leader with the ability to inspire, motivate, and set a positive example for colleagues at all levels.
* Skills: Exceptional organisational and problem-solving abilities, with a strategic mindset and attention to detail.
* Communication: Outstanding verbal and written communication skills, capable of engaging with residents, clients, and team members effectively.
* Tech Proficiency: Strong command of Microsoft Office (Word, Excel, Outlook) and experience with property management software.
* Expertise: In-depth knowledge of leasehold legislation, service charge management, and health and safety regulations.
* Professionalism: A proactive, confident approach with the maturity to handle responsibility and represent the company at a senior level.
What Our Client Offers
* Competitive Salary: Up to £60,000 per annum, reflecting your experience and leadership capabilities.
* Supportive Team: Join a dedicated group where your expertise will shape the team’s success and your influence will be felt.
* Office-Based Role: Work full-time from our client’s Windsor office, benefiting from direct collaboration and a hands-on leadership presence.
* Leadership Opportunity: Step into a pivotal role with the autonomy to drive change, mentor staff, and leave a lasting impact.
How to Apply
If you’re a seasoned block management professional with a passion for leadership and a commitment to excellence, our client would love to hear from you! Please send your CV and a cover letter outlining your experience and why you’re the ideal candidate to steve@templepm.com
Start Date: ASAP
Our client is eager to welcome a Senior Block Manager who will lead by example and elevate their team!