Role Description:
Are you a friendly and organised individual with exceptional interpersonal skills? Do you thrive in a fast-paced environment and enjoy providing top-notch customer service? If so, we have an exciting opportunity for you to join our busy Private Dental Practice in Shrewsbury as a Dental Receptionist!
We are seeking a dedicated and personable Dental Receptionist to be the welcoming face of our practice. As the first point of contact for our patients, you will play a crucial role in creating a positive and comfortable atmosphere. A desire to offer professional and welcoming customer service is essential.
Key Responsibilities:
* Greet and welcome patients with a warm and friendly demeanour.
* Schedule appointments and manage the appointment book efficiently.
* Handle patient inquiries, both in person and over the phone, with professionalism and courtesy.
* Verify and update patient information and medical histories accurately.
* Maintain a tidy and organised reception area.
* Collaborate with the dental team to ensure smooth patient flow and outstanding care.
* Uphold patient confidentiality and data protection standards.
* Maintain professional relationships with referring practices, ensuring communications and referrals are dealt with in a timely manner.
Qualifications:
* Previous experience in a dental reception role is preferred but not required.
* Proficiency in computer software, including appointment scheduling systems.
* Ability to remain calm and friendly in a fast-paced environment.
Benefits:
* Uniform provided
* Employee discount
* Company pension
* Free parking
Job Types: Full-time, Permanent
Pay: £23,900.00 per year
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Education:
* GCSE or equivalent (preferred)
Experience:
* Medical Receptionist: 1 year (required)
Work Location: In person
Reference ID: Shrewsbury Dental Reception
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