The post holder will work within their clinical competence as part of a multi-disciplinary team to:
1. provide expertise in clinical medicines management
2. provide structured medication reviews with and for patients
3. support patients in the management of their long-term conditions
4. oversee/support the management of medicines on transfer of care and implement systems for safer prescribing
5. manage repeat prescription authorisations and acute prescription requests while addressing the public health needs of the registered population.
The post holder will perform medication reviews for patients with polypharmacy, especially older people, people in residential care homes and those with multiple co-morbidities; this may be in a practice setting or via phone or video consultation as agreed with the practice and the Lead Clinical Pharmacist.
The post holder will be involved in quality improvement and clinical audit as well as liaising with practices to manage some aspects of Quality and Outcomes Framework (QOF) and Investment and Impact Fund (IIF) work.
This role is pivotal to improving the quality of patient care and to developing operational efficiencies; it requires motivation and passion to deliver an excellent service within general practice.
Job Responsibilities
1. Manage a medicines management plan and deliver patient services as determined by and with the Lead Clinical Pharmacist, practice / PCN policy and local and national guidance.
2. Work as part of the medicines management team within the PCN/practices and with medicines management colleagues within the ICB to acquire and share expertise and best practice to maximise cost-effective prescribing and improve the quality of patient care.
3. Engage with PCN Clinical Pharmacist colleagues and the CD responsible for Clinical Pharmacy to contribute to the development of the PCN medicines management approach and team.
4. Provide medication review services to patients via clinics in member practices, domiciliary visits and in residential and nursing homes, either face-to-face or via remote consultation technology and deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
5. Liaise with the PCN Education and Environment Lead (EEL) to arrange presentations at practice and patient group meetings or other events to give advice on the appropriate use of medicines.
6. Produce patient information leaflets and posters and run medicine awareness projects throughout the year.
7. Use evidence-based resources to support rational, cost-effective prescribing across the PCN to assist network practices with monitoring and management of their prescribing budgets.
8. Help plan, develop and support the introduction of new working processes within network practices to optimise the quality of prescribing.
9. Provide regular support and feedback to practices and, if appropriate, the network, on prescribing action plans.
10. Produce quarterly reports on practice performance on relevant medicines management measures for review by network member practices.
11. Update and maintain accurate patient records on the practices clinical record systems, including advice given and action taken.
12. Advise practices, and PCN colleagues if appropriate, on the safe and secure handling of medicines, ensuring compliance with medicines legislation.
13. Communicate effectively with other team members and patients and carers, recognising people's needs for alternative methods of communication and responding accordingly.
14. Respect patient confidentiality and handle sensitive information appropriately.
Please note that this job description provides an illustrative example of the duties and responsibilities the post holder will undertake. It is not an exhaustive list, and the post holder may be required to undertake other responsibilities and duties that are within his or her competence and which are appropriate to the role. The role and responsibilities are subject to review and revision from time-to-time and in discussion with the post-holder, if appropriate.
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