Job summary The established Bristol Mental Health Shared Point of Access - Triage team at Callington Road Hospital is made up of a Team Manager, Senior Practitioners, Band 6 Practitioners and allied health professionals. This role will afford rapid access to credible specialist mental health expertise for GPs, Primary Care staff and other referring agents who are requiring support and expert advice on meeting the mental health needs of the people within their case loads. This will ensure that patients in Primary Care have their mental health needs more clearly assessed, defined, cared for and treated by Primary Care Health Care Professionals and that the pathways to best meet someone's needs is optimised. For most people this will mean remaining within Primary Care supported by the Primary Care Liaison Service where needed, but for some, needs necessitating, there will be a smooth transfer into AWP treatment services. The post holder will lead and inspire the team to deliver a high quality and effective service for service users and carers. Working in partnership with the team manager the post holder will ensure excellentclinical standards are maintained within the team. This involves delegating and supporting the team including clinical and managerial supervision. Main duties of the job The post holder will lead and inspire the Team to deliver a high quality and effective service for service users and carers. Working in partnership with the Team Manager the post holder will ensure excellent clinical standards are maintained within the Team. This will be underpinned by robust and effective individual and team supervision processes. The post holder will demonstrate in their day-to-day clinical work, a high standard of advanced practice, and the role may necessitate working extending hours. The post holder will work alongside the clinical team to ensure consistently high standards are achieved by delivering evidence based assessment and risk assessments to inform decision making. This will be underpinned by robust and effective individual and team supervision processes. We are a very supportive team who enjoy the complexity this job can offer and see new challenges as obstacles to overcome creatively. Risk is a large part of our role, but we take this on with shared enthusiasm and support. We also act as advocates for our patients and general colleagues as needed. Come to a job where you will keep learning and no two days are quite the same About us We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care. At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger. Date posted 17 March 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year Contract Permanent Working pattern Full-time, Flexible working Reference number 342-BR046-0325 Job locations The Coppice, Callington Road Hospital Marmalade Lane Brislington BS4 5BJ Job description Job responsibilities Key Result Areas1. To lead and inspire the team to deliver a high quality and effective recovery service for service users and carers. 2. To provide clinical leadership to ensure where appropriate the service will work effectively alongside other services, to manage risk and prevent hospital admission for service users with the most complex and acute needs. 3. To undertake and support the specialist ongoing assessment of physiological and/or psychological functioning for service users with the most complex and health and wellbeing needs. This may include:a) The use of standardised assessment tools, i.e. the Cluster Allocation Support Tool (CAST), KGV.b) The Recovery Star.c) History, strengths and aspirations.d) Mental state.e) Impact of culture and diversity.f) Functional needs.g) The needs of family and carer.h) Evaluation of risk.i) Physical health.j) Complicating factors.k) The interventions and treatments required to enable positive change.l) Social care needs.m) Safeguarding and public protection.n) Capacity under the Mental Capacity Act.4. To be responsible for, both individually and within the team, the development, delivery and review of comprehensive and complex treatment programmes using appropriate frameworks in line with evidence based practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required.5. Within sphere of expertise, and advanced practice, to be responsible for coordinating care for a small number of service users, also providing defined interventions to individuals on other workers caseloads.6. To plan, deliver, and evaluate defined advanced specialist therapeutic interventions within sphere of expertise, including to service users who maybe on other caseloads. This might include:a) Family intervention.b) Psychological therapies such as CBT.c) Medication management.d) Interventions under the Mental Health Act. 7. Tosupport the service user and to enable them in their relationship with the service user.8. To lead, in partnership with the team manager, ensuring the service develops and maintains excellent clinical standards, and effective caseload supervision, underpinned by robust and effective individual and team supervision processes.9. To oversee and ensure, across the team, there are effective risk management plans and strategies, for service users and carers, taking account of risks to service users, carers, the organisation, staff and the public.10. In collaboration with service users and carers, to be responsible, across the service for facilitating and ensuring, the development of complex comprehensive crisis plans, rapid access plans, advance statements etc., involving other agencies such as primary care etc. where appropriate.11. To develop and maintain, good partnership working with other services throughout all treatment episodes, including regular liaison within Primary Health Care Team, inpatient and intensive services, day services, voluntary sector and with nominated carers/advocates.12. Develop and maintain communication with a wide range of people/services/ agencies about complex matters or in complex situations with the purpose of sharing developing or resolvingdifficult or complex issues for the benefit of service users/carer and the service.13. To represent the organisation in a range of settings, presenting, facilitating or explaining as appropriate and dealing with any questions or difficulties as they arise.14. To personally build and lead others to build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans.15. To support the team manager in developing systems and processes for the effective management and monitoring of the team caseload, on a day to day basis, ensuring that time is prioritised effectively, and service users and carer receive the appropriate level of service.16. To lead and promote a whole team approach within the service to ensure a shared ownership of the team caseload.17. To be responsible for regularly monitoring and evaluating treatment programmes for service users and carers, making appropriate clinical/practice decision in regard to ongoing needs, and offering supervision to others.18. To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by developing and reviewing with others protection plans and management strategies, ensuring the appropriate sharing of information.19. Personally and leading others to collaboratively and sensitively work with individuals with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan by actively promoting and using approaches which are affirming, build on strengths, identify past positive experiences and success, and use small steps to move towards the persons goal.20. To provide a leadership role within the team, in the absence of the Team manager, providing cover for the manager and colleagues as required.21. To work with the Team Manager to ensure the continuing improvements to the service in line with organisational goals.22. To maintain the single health and social care record, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards.23. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements.24. To participate in, and deliver as required, management, caseload and clinical supervision in accordance with trust policy.25. Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those in training by making use of and providing, effective feedback, specialist therapeutic clinical supervision, coaching and appraisal.26. To adhere to professional codes of conduct ensuring required skills and competencies required are maintained.27. Promote monitor and maintain best practice in health, safety and security of self and others, undertaking assessments and taking appropriate action where required.28. Work with the Team Manager to develop a culture that promotes equality and values diversity.29. Lead, practices which enable effective team working.30. To participate in on call rotas as required.31. To participate in local arrangements in order to ensure consistent care to service users across the local geography. Services Users and Carers.Team members across AWP services Health and social care teamsPrimary care.Third sector/voluntary agencies.Community groups and local authority provision.Other statutory agencies. Most challenging part of this roleBeing an inspirational leader, practicing and sharing excellent clinical practice while also motivating others to deliver a high quality service. Balancing competing demands across the range of key result areas, keeping the needs of service user and carers at the heart of service delivery. Able to challenge clinical practice effectively to ensure that service users receive the most appropriate support in their recovery journey. Job description Job responsibilities Key Result Areas1. To lead and inspire the team to deliver a high quality and effective recovery service for service users and carers. 2. To provide clinical leadership to ensure where appropriate the service will work effectively alongside other services, to manage risk and prevent hospital admission for service users with the most complex and acute needs. 3. To undertake and support the specialist ongoing assessment of physiological and/or psychological functioning for service users with the most complex and health and wellbeing needs. This may include:a) The use of standardised assessment tools, i.e. the Cluster Allocation Support Tool (CAST), KGV.b) The Recovery Star.c) History, strengths and aspirations.d) Mental state.e) Impact of culture and diversity.f) Functional needs.g) The needs of family and carer.h) Evaluation of risk.i) Physical health.j) Complicating factors.k) The interventions and treatments required to enable positive change.l) Social care needs.m) Safeguarding and public protection.n) Capacity under the Mental Capacity Act.4. To be responsible for, both individually and within the team, the development, delivery and review of comprehensive and complex treatment programmes using appropriate frameworks in line with evidence based practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required.5. Within sphere of expertise, and advanced practice, to be responsible for coordinating care for a small number of service users, also providing defined interventions to individuals on other workers caseloads.6. To plan, deliver, and evaluate defined advanced specialist therapeutic interventions within sphere of expertise, including to service users who maybe on other caseloads. This might include:a) Family intervention.b) Psychological therapies such as CBT.c) Medication management.d) Interventions under the Mental Health Act. 7. Tosupport the service user and to enable them in their relationship with the service user.8. To lead, in partnership with the team manager, ensuring the service develops and maintains excellent clinical standards, and effective caseload supervision, underpinned by robust and effective individual and team supervision processes.9. To oversee and ensure, across the team, there are effective risk management plans and strategies, for service users and carers, taking account of risks to service users, carers, the organisation, staff and the public.10. In collaboration with service users and carers, to be responsible, across the service for facilitating and ensuring, the development of complex comprehensive crisis plans, rapid access plans, advance statements etc., involving other agencies such as primary care etc. where appropriate.11. To develop and maintain, good partnership working with other services throughout all treatment episodes, including regular liaison within Primary Health Care Team, inpatient and intensive services, day services, voluntary sector and with nominated carers/advocates.12. Develop and maintain communication with a wide range of people/services/ agencies about complex matters or in complex situations with the purpose of sharing developing or resolvingdifficult or complex issues for the benefit of service users/carer and the service.13. To represent the organisation in a range of settings, presenting, facilitating or explaining as appropriate and dealing with any questions or difficulties as they arise.14. To personally build and lead others to build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans.15. To support the team manager in developing systems and processes for the effective management and monitoring of the team caseload, on a day to day basis, ensuring that time is prioritised effectively, and service users and carer receive the appropriate level of service.16. To lead and promote a whole team approach within the service to ensure a shared ownership of the team caseload.17. To be responsible for regularly monitoring and evaluating treatment programmes for service users and carers, making appropriate clinical/practice decision in regard to ongoing needs, and offering supervision to others.18. To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by developing and reviewing with others protection plans and management strategies, ensuring the appropriate sharing of information.19. Personally and leading others to collaboratively and sensitively work with individuals with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan by actively promoting and using approaches which are affirming, build on strengths, identify past positive experiences and success, and use small steps to move towards the persons goal.20. To provide a leadership role within the team, in the absence of the Team manager, providing cover for the manager and colleagues as required.21. To work with the Team Manager to ensure the continuing improvements to the service in line with organisational goals.22. To maintain the single health and social care record, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards.23. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements.24. To participate in, and deliver as required, management, caseload and clinical supervision in accordance with trust policy.25. Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those in training by making use of and providing, effective feedback, specialist therapeutic clinical supervision, coaching and appraisal.26. To adhere to professional codes of conduct ensuring required skills and competencies required are maintained.27. Promote monitor and maintain best practice in health, safety and security of self and others, undertaking assessments and taking appropriate action where required.28. Work with the Team Manager to develop a culture that promotes equality and values diversity.29. Lead, practices which enable effective team working.30. To participate in on call rotas as required.31. To participate in local arrangements in order to ensure consistent care to service users across the local geography. Services Users and Carers.Team members across AWP services Health and social care teamsPrimary care.Third sector/voluntary agencies.Community groups and local authority provision.Other statutory agencies. Most challenging part of this roleBeing an inspirational leader, practicing and sharing excellent clinical practice while also motivating others to deliver a high quality service. Balancing competing demands across the range of key result areas, keeping the needs of service user and carers at the heart of service delivery. Able to challenge clinical practice effectively to ensure that service users receive the most appropriate support in their recovery journey. Person Specification Experience Essential Experience of assessing, planning and evaluating mental health nursing interventions and signposting Experience of delivering psychiatric interventions to individuals who are experiencing a wide range of mental health difficulties. Evidence of professional updating and development in the nursing care of patients in an acute or community setting. Previous experience at band 6 registered professional qualification Desirable Previous experience of leadership and management. Previous experience of clinical and managerial supervision of others. Substantial post-registration experience gained working in front-line services, undertaking assessments and delivering therapeutic interventions including in the most complex clinical cases. Qualifications Essential Registered Nurse mental health (preferred) or Social Worker or Occupational Therapy. Must have current professional registration Person Specification Experience Essential Experience of assessing, planning and evaluating mental health nursing interventions and signposting Experience of delivering psychiatric interventions to individuals who are experiencing a wide range of mental health difficulties. Evidence of professional updating and development in the nursing care of patients in an acute or community setting. Previous experience at band 6 registered professional qualification Desirable Previous experience of leadership and management. Previous experience of clinical and managerial supervision of others. Substantial post-registration experience gained working in front-line services, undertaking assessments and delivering therapeutic interventions including in the most complex clinical cases. Qualifications Essential Registered Nurse mental health (preferred) or Social Worker or Occupational Therapy. Must have current professional registration Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Avon & Wiltshire Mental Health Partnership NHS Trust Address The Coppice, Callington Road Hospital Marmalade Lane Brislington BS4 5BJ Employer's website http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)