Customer Service Advisor with Languages required for Dromore (Co Tyrone) This is a newly created position, for a customer orientated, motivated applicant with either Spanish or French as a second language. Hours: Monday Friday, 8am 5pm, may be required to work 9am-6pm on occasion. Salary : £26,000 - £28, 000 Our client is a market leading Auction House in Europe, conducting unreserved auctions of industrial plant, construction equipment and agricultural machinery on a global basis with sites in the UK, Europe, UAE, Australia, and US Details about the role: Identifying new customers and engaging and developing a relationship with new customers and acting as an intermediary to resolve any first-time buying issues they may have. Delivering exceptional service by handling inquiries, resolving issues efficiently and ensuring customer satisfaction. Working with new and existing customers, dealing with all day-to-day communications. Focusing on quality and proactive support, maintaining high service standards and contributing to a positive customer experience. Troubleshooting and guiding first time customers through the deposit and bidder number allocation process. Analysing data and reports to establish new customer trends. Assisting with Auction Support when needed. Maintaining a positive working relationship with other departments. Essential Criteria: Second Language either Spanish or French. A minimum of 2 years working in customer relations. Ability to work flexibly and non-standard hours when required to meet the global needs of the business. Good problem-solving skills. Ability to manage own workload. Proficiency in Outlook, Word and Excel. Ability to collate and present data in reports. This role may suit someone with a marketing/customer service background. Perks & Pay: 30 days annual leave additional days for long service. Christmas Shutdown. Exposure to global markets. To apply please send cv to orcall (EXT 345) Skills: Spanish French Languages Customer Service Sales Support Office Administration Administrator Benefits: Parking