Job summary The Endoscopy Department is looking for a flexible, hardworking and enthusiastic individual willing to become a member of an industrious team providing a front line service to patients and staff. The successful applicant will be working in a challenging environment requiring a high level of flexibility which may involve some evening and weekend working. Excellent communication skills and the ability to work accurately and efficiently under pressure and tight time constraints are required. You must be able to manage your own workload whilst having the ability to work as part of a team. You will be required to show empathy, and have a caring and pleasant approach to the role. Main duties of the job The Endoscopy Department is looking for a flexible, hardworking and enthusiastic individual willing to become a member of an industrious team providing a front line service to patients and staff. The successful applicant will be working in a challenging environment requiring a high level of flexibility which will involve some evening and weekend working. Excellent communication skills and the ability to work accurately and efficiently under pressure and tight time constraints are required. You must be able to manage your own workload whilst having the ability to work as part of a team. You will be required to show empathy, and have a caring and pleasant approach to the role. The role involves working to support the department to achieve our targets which are list utilisation, waiting lists management, 2ww, Routine/urgent diagnostics, planned and surveillance targets. About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. Date posted 23 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa pro rata Contract Fixed term Duration 8 months Working pattern Full-time Reference number 205-6532843-A Job locations Royal Stoke Hospital Newcastle Road Stoke on Trent ST4 6QG Job description Job responsibilities For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager. Job description Job responsibilities For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager. Person Specification Education and qualifications Essential GCSE - Maths & English grade C or above or equivalent Desirable NVQ Business studies or equivalent Experience Essential Ability to work as part of a team Demonstrates how to communicate with a range of people using telephone, email or face-to-face Experience using a range of IT systems Desirable Experience of operating outpatient systems and procedures Supervisory - team leader experience Previous NHS experience system experience Skills, ability and knowledge Essential Accurate repetitive computer / data input skills Ability to work in a high pressured environment and meet deadlines. To have knowledge of waiting list and managing them. Desirable Knowledge of trust referral pathways To have a basic knowledge of RTT (Referral to Treatment) further training will being given Person Specification Education and qualifications Essential GCSE - Maths & English grade C or above or equivalent Desirable NVQ Business studies or equivalent Experience Essential Ability to work as part of a team Demonstrates how to communicate with a range of people using telephone, email or face-to-face Experience using a range of IT systems Desirable Experience of operating outpatient systems and procedures Supervisory - team leader experience Previous NHS experience system experience Skills, ability and knowledge Essential Accurate repetitive computer / data input skills Ability to work in a high pressured environment and meet deadlines. To have knowledge of waiting list and managing them. Desirable Knowledge of trust referral pathways To have a basic knowledge of RTT (Referral to Treatment) further training will being given Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospital of North Midlands NHS Trust Address Royal Stoke Hospital Newcastle Road Stoke on Trent ST4 6QG Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)