Customer Service and Sales Administrator
Part Time Position to cover Maternity Leave
We are seeking an office administrator with excellent customer service experience.
This position is a part time role, between 10-15 hours per week over 3 days: Monday, Wednesday, and Friday mornings.
Our full-time working week is 9am – 5pm, Monday to Friday with 1 hour for lunch.
We are seeking a flexible staff member who can cover holiday/ sickness if needed in addition to their standard hours.
Specific areas of responsibility:
1. Working at our office in North Camp as part of the administration team, providing support to various parts of the business as well as being responsible for individual tasks.
2. Answering telephone calls from customers in an excellent and professional business manner.
3. Using database to search for customer information, navigating database and transferring customers to correct departments within the business.
4. Dealing with correspondence and general office duties (including producing and amending work documents, spreadsheets, and email).
Key Skills and Requirements:
1. Excellent attention to detail.
2. A professional telephone manner and excellent customer service skills.
3. A responsible and positive attitude.
4. Ability to prioritise tasks and plan ahead.
5. Remain calm under pressure.
6. Good team player.
Seniority level
Entry level
Employment type
Part-time
Job function
Administrative
Industries
IT Services and IT Consulting
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