Job summary
The Project Support Officer will provide and coordinate administrative and secretarial services; including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquires.
The postholder will work in a team and coordinate and administer clinical pathway development as well as manages the clinical pathways, clinical policies and pharmacy website. Making these policies and pathways available to our clinicians is a key part of communicating our policies and pathways and supports programme management, transformation, and the maintenance of cost-effective, streamlined, safe care. The postholder will also have opportunities learn the techniques of administration of pharmacy and policies website.
The successful candidate will need to be able to demonstrate excellent communication skills, both verbally and in writing, along with the ability to work under pressure and meet deadlines whilst still ensuring high levels of accuracy and confidentiality. The post holder will have a professional, flexible approach to work and the ability to prioritise/plan their workload. In addition, experience of working in an office environment along with computer literacy in Microsoft Office including, Teams, Outlook, Word and Excel is required.
Main duties of the job
1. Highly motivated and enthusiastic individual to provide and coordinate administrative and secretarial services; including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the head of department, teams and the department
2. The postholder will work in a team and coordinate and administer clinical pathway development as well as manages the clinical pathways, clinical policies and pharmacy website. Making these policies and pathways available to our clinicians is a key part of communicating our policies and pathways and supports programme management, transformation, and the maintenance of cost-effective, streamlined, safe care. The postholder will also have opportunities learn the techniques of administration of pharmacy and policies website.
3. The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
About us
NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.
The ICB's role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the million people who live in Hertfordshire and West Essex.
It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.
So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.
Job description
Job responsibilities
For further information on the role please see the Job Description and Person Specification attached.
Person Specification
Knowledge, Training and Experience
Essential
4. Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
5. Significant administrative/ secretarial experience including initiating and maintaining office systems.
6. Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
7. Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
8. Understanding of Confidentiality and Data Protection Act.
Communication skills
Essential
9. Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
10. Ability to work under pressure in a busy working environment and able to multi-task
11. Effective team working