Job summary"Come and join our team and help us make a difference"Due to an ever-expanding service, including plans to develop haemato-oncology services, exciting opportunities exist within the Kent Oncology Centre based at Maidstone hospital site.This is an opportunity for you to join our highly motivated, patient focused, forward thinking team, working within a supportive environment. If you are motivated and enthusiastic, we may have the post you have been looking for.We have a post available for a Band 2 Clinical Support Worker.Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible. Main duties of the jobLord North is an 18 bedded inpatient ward, incorporating Haematology including the administration of chemotherapy, delivering a high standard of care. For this post you need to have excellent communication skills, a great attitude, a caring nature and work well under pressureSuccessful applicants should be motivated, flexible and committed to being part of a team dedicated to providing the highest possible standards of care to our patients. Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible. About usMTW is a large acute hospital trust in the south-east of England.We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.Job description Job responsibilitiesOnce your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead ifthis is going to be problematic: rallen@nhs.net),lasts for two weeks and will involve travelling tobothTrust sites.Theprogramme includes 2 supernumerary shiftsin the clinical area (an early and a late shift),all of the other days are classroom-based andrun from 9am to 5pm Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children).At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk). Interview Date: To be confirmed.Job description Job responsibilitiesOnce your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead ifthis is going to be problematic: rallen@nhs.net),lasts for two weeks and will involve travelling tobothTrust sites.Theprogramme includes 2 supernumerary shiftsin the clinical area (an early and a late shift),all of the other days are classroom-based andrun from 9am to 5pm Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children).At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk). Interview Date: To be confirmed.Person Specification Qualification Essential Good general education Ability to read, write, perform simple calculations and communicate in English Holds or commitment to complete the Care Certificate Programme within the first 6 months Desirable English and Maths Level 1 or GCSE English and Maths grade D/3 or above Hold or willing to work towards NVQ Level 2 / Health and Social Care Diploma Level 2 / Intermediate apprenticeship Level 2 Skills Essential Able to communicate accurately and effectively with patients and colleagues, verbally and in writing Good interpersonal skills. Basic computer keyboard skills. Ability to prioritise workload with supervision. Can demonstrate practical skills to others. Able to deal with the public in person and on the phone Able to support and reassure patients/carers Understands importance of maintaining confidentiality Able to follow instructions and complete assigned tasks. Experience Essential Interest in working in a care setting Understands importance of and provides good customer care. Desirable Previous experience of team work Previous experience of customer care Working in a healthcare or related setting Experience within a care role/setting Person Specification Qualification Essential Good general education Ability to read, write, perform simple calculations and communicate in English Holds or commitment to complete the Care Certificate Programme within the first 6 months Desirable English and Maths Level 1 or GCSE English and Maths grade D/3 or above Hold or willing to work towards NVQ Level 2 / Health and Social Care Diploma Level 2 / Intermediate apprenticeship Level 2 Skills Essential Able to communicate accurately and effectively with patients and colleagues, verbally and in writing Good interpersonal skills. Basic computer keyboard skills. Ability to prioritise workload with supervision. Can demonstrate practical skills to others. Able to deal with the public in person and on the phone Able to support and reassure patients/carers Understands importance of maintaining confidentiality Able to follow instructions and complete assigned tasks. Experience Essential Interest in working in a care setting Understands importance of and provides good customer care. Desirable Previous experience of team work Previous experience of customer care Working in a healthcare or related setting Experience within a care role/setting Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer details Employer nameMaidstone and Tunbridge Wells NHS Trust AddressMaidstone Hospital Hermitage Lane MaidstoneME16 9QQ Employer's website