My client is looking for a dynamic and innovative candidate to join their rapidly growing company.
This is a fantastic opportunity for those with previous experience as a Customer Services Advisor or a similar role who can work well within a team and on their own initiative. This role is permanent, working 37.5 hours per week, however, part-time arrangements may be considered for the right candidate
The Role: Customer Service Advisor
The Hours: Monday - Friday 09:00 - 17:30
Location: Hastings
Salary: £24,000- £25,000
Job role
* Build and maintain trusting and valued relationships with our customers, colleagues and all operational areas.
* Increase sales opportunities for the Company.
* Arrange / co-ordinate, through liaison with the internal distribution network, agreed delivery schedules to provide for the timely supply of requested goods or services to meet demand.
* Provide a positive call answer enquiry service.
* Input orders, providing an accurate order progressing service.
* Set up and maintain electronic and manual customer records
Candidate requirements:
*
Previous experience in a similar role providing excellent customer service.
* Experience in communicating and responding to customer queries via the telephone and email.
* Positive attitude and motivation and have good attention to detail.
* A confident and pleasant telephone manner
* Computer literacy skills
* Previous experience working in a team environment.
Benefits
In addition to the competitive base salary and uncapped bonus potential, we offer the following benefits:
* 25 days holiday per year + your birthday off + bank holidays
* The company matches pension contribution up to 10%
* Discretionary Company bonus scheme