Loom Talent are supporting a leading 3PL with the appointment of a Contract Manager for one of their long-standing customers in Hemel Hempstead.
This commercial role will oversee both Transport and Warehouse Operations and will be responsible for the ongoing success and growth of the contract.
Responsibilities:
* Build a relationship with the customer, securing contract renewals and ensuring business excellence.
* Ensure all KPI's, such as operational and financial targets are met as required.
* Engage, develop and motivate your team to ensure a positive workplace and drive colleague engagement.
* Work efficiently to tight deadlines to ensure customer satisfaction targets and service targets are adhered to.
* Ensure effective communication throughout the operation, providing information on performance, company news, and procedures.
Minimum Requirements:
* Management experience from within a 3PL provider and an understanding of the operational requirements. Essential
* Familiarity with service level expectations in both a transport environment & warehouse environment. Essential
* Commercially astute with the ability to deliver an excellent service against budget. Essential
* The ability to continually look for ways to enhance and improve processes. Essential
* Must be able to commute to Hemel Hempstead 5 days a week. Essential
Upon accepting the role of Contract Manager, you will receive a competitive salary and benefits package. You will join a great business that is well respected in the industry and that can provide a great platform for further career growth.
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