Main area: Head and Neck
Grade Band: 4
Contract: Permanent
Hours: Full time - 37.5 hours per week (Working 5 days a week, Monday to Friday)
Job ref: 438-PB2325
Employer: Lancashire Teaching Hospitals NHS Foundation Trust
Employer type: NHS
Site: Royal Preston Hospital
Town: Preston
Salary: £26,530 - £29,114 Per Annum, Pro Rata
Salary period: Yearly
Closing: 02/01/2025 23:59
Medical Secretary - Head and Neck
Band 4
Job overview
Are you an experienced Medical Secretary looking for a new challenge? We are looking for a proactive and motivated individual who enjoys working in a busy environment and would like to be part of a dynamic team supporting the Ear Nose and Throat (ENT) Department, working Monday to Friday, 37.5 hours a week and based at Royal Preston Hospital.
Our Medical Secretaries provide a professional and comprehensive secretarial and administrative service. They support Consultants and Clinical Teams by ensuring the efficient channelling of communication between Medical and Nursing staff, GPs, patients, relatives, and departments. You will be part of this team helping to improve our patients’ experiences and reduce our waiting lists for treatment.
You will have excellent organisational skills, confidence in IT and communication skills, be able to exercise initiative and demonstrate a consistently high standard of professionalism, confidentiality and integrity.
Main duties of the job
Within the Surgery Directorate, we really value our Medical Secretaries, they play an important role in the day to day running of our Clinical Services, making sure that patient care is at the forefront of all we do.
This is a very busy and varied role; no day is ever the same. As a Medical Secretary, on a typical day you will undertake various administrative duties, have regular contact with patients and all members of the Clinical Team, as well as ensuring the smooth running of the ENT Department.
We are known as being a friendly and supportive team; this will be a varied and challenging role for someone with a passion for making a difference. If you are someone who is dynamic, has previous secretarial experience, and is flexible in your approach, this role could be the one for you.
Working for our organisation
At Lancashire Teaching Hospitals, we take pride in caring for our staff as well as our patients. We recognise that working in a busy environment requires help with a healthy work-life balance. We also believe in ensuring that our staff get the chance to reach their full potential when working with us.
Detailed job description and main responsibilities
For more information, please see the attached Job Description and Person Specification.
* Provide secretarial / administrative services to Consultants and their Clinical Team.
* Represent the Head and Neck Speciality Business Unit, responding to external and internal telephone queries.
* Handle customer concerns either by telephone or in person.
* Communicate with a range of staff, users and visitors to the Trust / Department.
* Chase progress on all issues with appropriate persons.
* Maintain efficient and effective administrative systems.
* Plan and organise own work and allocate work to the Support Secretary and Typists.
Person specification
Qualifications and Education
* Good general education to GCSE standard or equivalent.
* Secretarial qualifications, minimum of RSA Grade III in typing or equivalent experience.
* Shorthand qualifications.
* ECDL Qualification.
Knowledge and Experience
* Secretarial experience.
* Understanding of the structure and workings of the NHS.
* Previous Medical Secretary experience.
* Knowledge of Medical Terminology.
Thanks for taking the time to view this advert; we’re looking forward to receiving your application.
#J-18808-Ljbffr