Do you have experience as a Housing Needs Officer who can give constructive housing advice and provide homelessness services? The London Borough of Slough is offering a Housing Needs Officer role to an individual who can tackle housing needs and prevent homelessness in accordance with relevant legislation, policies, and procedures. Being enthusiastic, focused, and able to deliver high-quality services is required within the role.
Responsibilities:
* Deliver a comprehensive, customer-focused, and high-quality housing needs service, liaising with other sections, departments, and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers.
* Work proactively using initiative and knowledge to apply appropriate options to tackle housing needs, ensuring that the council's resources are utilized effectively.
* Provide good quality advice to all, including the public, tenants, licensees, landlords, etc., regarding their legal rights and available options related to their housing using a holistic approach.
* Identify and respond proactively to every customer who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the Council's duties under housing, homelessness, and any other relevant legislation.
* Identify and provide positive, effective, and often complex legal and housing advice, and information to home seekers about their rights and options, in compliance with the Landlords & Tenants Act, Protection from Eviction Act, Housing and Homelessness Acts, and other related legislation. This will include immigration and benefits legislation.
* Carry out home visits (when appropriate) to assess the accuracy of homelessness applications and take a proactive approach to tackle housing needs and homelessness.
Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency.
If you are interested, then please apply today!
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