Spanish or Portuguese speaking Senior Tour Operations Executive
Location: Edinburgh
Ref: 4231TS
Company Profile
A well-established tour operator who pride themselves in being specialists in creating tailor-made tours in Great Britain and Ireland.
Responsibilities
Main duties:
1. Be the main point of contact for clients and suppliers ensuring the clients have the best experience.
2. Creating and preparing itineraries, quotations, and costings for groups.
3. General bookings in tour plan ensuring all services are booked.
4. Admin of group bookings including but not limited to amendments, cancellations, room lists, etc.
5. Ensuring tours run smoothly from start to finish while making certain client requests are understood and processed.
6. Negotiating rates and terms with suppliers.
7. Issuing of documentation.
8. Processing invoices.
9. Liaising with internal and external stakeholders and clients as necessary.
10. Creating strong relationships with clients and suppliers.
Candidate's Profile
1. Fluent in either Spanish or Portuguese (Essential).
2. Previous experience in travel, tour operations or a DMC.
3. Experience working in the Guaranteed Departures department a plus.
4. Knowledge of destinations within the UK and Ireland beneficial.
5. Excellent communication and organisation skills.
6. Proactive, dynamic and ability to multi-task.
7. IT literate (MS Office).
8. Able to work as part of a team as well as to take initiatives.
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