At Unite Students, our aim is to create a Home for Success for our students, using technology and data to empower them to find their home and have a great stay with us, and a great experience throughout their student life.
The Business Analyst team plays a critical role in our organization by bridging the gap between business needs and technology solutions. The BA position is responsible for understanding the objectives of the company and translating them into actionable requirements for Business Change and IT projects/initiatives.
The BA will follow the Unite best-practice approach and methodology to drive quality and consistency of deliverables across projects/initiatives.
What You’ll Be Doing
* You will work with the business to really understand our people, processes, and technology, driving excellence across all three using best practices, tools, and standards.
* Mapping end-to-end business processes and identifying efficiency opportunities, including removal of non-value-added wastes, automating data flows, and integrating systems.
* Facilitating discovery and improvement workshops, gathering functional business (and non-functional) requirements, and translating them into technical requirements.
* Ensuring that there is full traceability of requirements from sign-off through to solution design and development.
* Building business cases to detail efficiency benefits realization through return on investment and payback period.
* Designing and supporting the user testing and acceptance criteria as well as facilitating the adoption of implemented solutions.
* Maintaining effective communication with all project, business, and IT stakeholders, providing regular updates and addressing concerns.
* Identifying and mitigating project risks and issues, proactively seeking solutions to keep projects on track, and escalating to senior leadership as needed.
* Sharing best practices and being principled in pursuit of the delivery of a world-class student and employee experience.
What We’re Looking for in You
* Extensive experience in business process designs and facilitation.
* Business Process Modelling experience and proficiency in business analysis tools and methodologies.
* Experience in both Agile and Waterfall methodologies.
* Good analytical and evaluating skills, including: ability to collect, interpret, and analyze data; gathering functional business requirements and translating them to technical terms; identification, prioritization, and delivery of process efficiencies; design and facilitation of Improvement Workshops; benefits definition and realization.
* Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
* Curiosity and tenacity to explore beyond the immediate circumstances to identify further improvements.
* Proactively work with all relevant stakeholders to identify areas for continuous improvement.
* Ability to manage and prioritize workload.
* Basic understanding of data protection legislation and experience of developing and maintaining a team environment where personal data is kept protected, confidential, and secure.
* Oracle and Salesforce experience.
* Familiarity with SaaS-based platforms.
* Certification in Business Analysis (e.g., CBAP).
* Familiarity with PBSA.
* Project management skills to deliver quality deliverables and provide regular updates/reports to management.
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