Job summary We are currently recruiting for Nursing Assistants in the St Helens and Knowsley locality. This is the perfect opportunity for those who live local to the services or indeed further afar who are looking to expand on their skills by working for a service that provides a safe and comfortable environment for service users. The services we are recruiting for are based at Peasley cross hospital site and Knowsley resource and recovery centre. Our mental health inpatient services to adults with severe mental health conditions such as schizophrenia, bipolar disorder, depression and anxiety alongside people experiencing episodes of mental health crisis. This is a fantastic opportunity to gain insights in to the organisation and increase knowledge and skills base. There is room for professional development in line with organisational availability. Main duties of the job To carry out assigned duties, involving direct care and observation of service users under the guidance and indirect supervision of qualified staff. To report to the qualified staff any observations made whilst providing care to service usersactivities and leisure, providing details of mental state and risk factors. To work with service users on an individual and group basis as outlined in the care plan andas directed by the appropriate named lead professional. About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Date posted 09 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per Annum Contract Permanent Working pattern Full-time Reference number 350-MHC6806711 Job locations Peasley cross hospital Marhsalls cross road, St Helens St Helens WA9 3DE Job description Job responsibilities Under the direction of the qualified practitioner, participate in the delivery of planned care for allocated service users. The post holder will undertake a range of assigned duties which include: - Assist in the physical, emotional psychological and spiritual care of service users under the supervision of a registered nurse. Work within a team to manage risk and the implementation of the service users care plan. Provide information to enable the effectiveness of care to be evaluated. Help with the involvement of service users, and carers/relatives in the delivery of care. Provide support and assistance with relatives/carers, directing them to the appropriate professional. Assist in providing care and support to service users with a range of personal needs. These will include as directed hygiene/dressing, support with dietary and fluid intake and ensuring optimum comfort with an emphasis on a person-cantered approach. Complete physical observations, blood pressure, temperature, pulse, weight and basic tests, urinalysis, blood glucose and report the results. Assist with health promotion activities as directed. Recognise and respond appropriately to urgent medical and psychiatric emergency situations. Provide an escort to service users for specific appointments or treatment as requested by the nurse in charge. Demonstrate effective interpersonal skills when interacting with service users utilising both verbal and non-verbal communication. The use of observational skills and de-escalation techniques to avert challenging situations. Report appropriate observations and any concerns regarding service usercare to the qualified practitioner. Participation in observing and supervising service users that need continuous observations. Assist in the management of challenging behaviours utilising trust approved techniques. Participate and contribute within de briefing sessions following an incident. Ensure appropriate records are maintained under the direction of the qualified practitioner. Contribute to the development of services by sharing ideas/thoughts and giving feedback at appropriate forums. Contribute to service improvement initiatives to enhance quality of service user care. Contribute to the effective and efficient use of resources. Understand and adhere to Trust policies, procedures, and clinical guidelines. Report incidents, near misses and hazards to the nurse in charge Work with intermittent, direct supervision. The post holder is required to report to and seek the advice of a registered professional and/or Assistant Practitioner/Healthcare Support Worker with any queries. Job description Job responsibilities Under the direction of the qualified practitioner, participate in the delivery of planned care for allocated service users. The post holder will undertake a range of assigned duties which include: - Assist in the physical, emotional psychological and spiritual care of service users under the supervision of a registered nurse. Work within a team to manage risk and the implementation of the service users care plan. Provide information to enable the effectiveness of care to be evaluated. Help with the involvement of service users, and carers/relatives in the delivery of care. Provide support and assistance with relatives/carers, directing them to the appropriate professional. Assist in providing care and support to service users with a range of personal needs. These will include as directed hygiene/dressing, support with dietary and fluid intake and ensuring optimum comfort with an emphasis on a person-cantered approach. Complete physical observations, blood pressure, temperature, pulse, weight and basic tests, urinalysis, blood glucose and report the results. Assist with health promotion activities as directed. Recognise and respond appropriately to urgent medical and psychiatric emergency situations. Provide an escort to service users for specific appointments or treatment as requested by the nurse in charge. Demonstrate effective interpersonal skills when interacting with service users utilising both verbal and non-verbal communication. The use of observational skills and de-escalation techniques to avert challenging situations. Report appropriate observations and any concerns regarding service usercare to the qualified practitioner. Participation in observing and supervising service users that need continuous observations. Assist in the management of challenging behaviours utilising trust approved techniques. Participate and contribute within de briefing sessions following an incident. Ensure appropriate records are maintained under the direction of the qualified practitioner. Contribute to the development of services by sharing ideas/thoughts and giving feedback at appropriate forums. Contribute to service improvement initiatives to enhance quality of service user care. Contribute to the effective and efficient use of resources. Understand and adhere to Trust policies, procedures, and clinical guidelines. Report incidents, near misses and hazards to the nurse in charge Work with intermittent, direct supervision. The post holder is required to report to and seek the advice of a registered professional and/or Assistant Practitioner/Healthcare Support Worker with any queries. Person Specification Knowledge Essential Able to communicate effectively Understanding of issues of confidentiality Ability to work as a member of a team Ability to demonstrate a non judgemental attitude Ability to work on own initiative under the supervision of a qualified practitioner Willing to work towards Level 3 Health Care Values Essential Continuous improvement Accountability Respectfulness Enthusiasm Support Skills Essential Ability to provide support and guidance to junior staff Experience Essential Experience of working in a care setting Qualifications Essential Care Certificate Health & Social Care Level 2 Person Specification Knowledge Essential Able to communicate effectively Understanding of issues of confidentiality Ability to work as a member of a team Ability to demonstrate a non judgemental attitude Ability to work on own initiative under the supervision of a qualified practitioner Willing to work towards Level 3 Health Care Values Essential Continuous improvement Accountability Respectfulness Enthusiasm Support Skills Essential Ability to provide support and guidance to junior staff Experience Essential Experience of working in a care setting Qualifications Essential Care Certificate Health & Social Care Level 2 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mersey Care NHS Foundation Trust Address Peasley cross hospital Marhsalls cross road, St Helens St Helens WA9 3DE Employer's website https://www.merseycare.nhs.uk/ (Opens in a new tab)