Join Our Team and Create a Lasting Impact in Surrey Are you ready to help lead a passionate team dedicated to supporting unpaid carers across Surrey? We re looking for an experienced Senior Care Manager to drive strategic growth, maintain high-quality standards, and promote ongoing improvements in our care services. As Senior Care Manager, you ll: Oversee a team of Service Managers, ensuring operational excellence and compliance with regulatory standards across your designated area. Work closely with the Care Operations Manager and other Senior Service Managers to implement initiatives developed by the Head of Care Operations & Registered Manager. Champion the development of care and support services, driving meaningful improvements that elevate client satisfaction. Act as a safeguarding expert, providing mentorship and setting a high standard for the operations management team. What We Offer: Competitive Salary: 32,000 per year, plus an additional 25 per out-of-hours shift Comprehensive Benefits: Company pension scheme, life assurance (2x annual salary), and a generous Refer a Friend scheme A full list of our fantastic benefits can be seen in the attached document. Ideal Candidate Skills and Experience: Willingness to start an NVQ Level 3 and/or Level 5 in Health and Social Care within three months Care Certificate, with a understanding of CQC regulations and the Health and Social Care Act Prior experience in line management within a care setting, with strengths in rostering, observations, and supervisions Strong verbal and written communication abilities Proficiency in Microsoft Office (Word/Excel) and adaptability with digital platforms and software Experience managing HR procedures, including disciplinary and absence management processes Knowledge of safeguarding protocols, with hands-on experience in handling safeguarding concerns Ability to build strong relationships with team members, carers, and clients, while maintaining professional boundaries A commitment to maintaining dignity, respect, and confidentiality for those in your care Deep understanding of the unique challenges faced by unpaid carers Full UK driver s license, access to a reliable, insured vehicle, and flexibility to travel across Surrey Please note : all candidates must provide proof of the Right to Work in the UK, as we cannot sponsor international applicants. We are an equal opportunities employer, committed to safeguarding and promoting the welfare of our clients. We expect all staff and volunteers to share in this commitment.