Housing First Co-Ordinator £27,500 Chelmsford Temporary, Full Time We are looking for a Housing First Co-ordinator to oversee the implementation of the Housing First programme, assisting individuals with complex needs related to homelessness, mental health challenges, and substance misuse in securing stable, long-term accommodation. The role ensures a person-centred, trauma-informed approach that prioritises housing as a basis for recovery, coordinating with internal teams and external partners to provide comprehensive support for customers. The role focuses on helping customers to maintain their tenancies, enhance their well-being, and access the support they need to achieve independent living. Provide support for individuals to engage with other agencies. What you'll be doing Manage a small caseload of individuals with multiple and complex needs, providing intensive and flexible support. Work in line with Housing First principles to ensure tenants have choice, control, and long-term security. Support tenants with tenancy sustainment, including budgeting, life skills, and accessing health and wellbeing services. Build and maintain relationships with local authorities, mental health teams, substance misuse services, and other support agencies. Maintain accurate records of tenant progress, support sessions, and interventions. What we are looking for A full UK driving licence and access to a vehicle for work purposes. Experience working with individuals affected by homelessness, mental health challenges, or substance misuse. Strong understanding of Housing First principles and trauma-informed care. Ability to build positive relationships with tenants and external partners. Strong problem-solving skills and the ability to manage crises effectively and remain calm under pressure. Benefits The salary for this post will be £27,500 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. The Company We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives