This role involves leading the development, delivery, and management of proactive and cyclical drainage programmes, ensuring effective investigation and resolution of drainage issues on the highway. The successful candidate will oversee a team of three technical officers and collaborate with the Local Maintenance Service, the Flooding Team, and other units to ensure an integrated approach.
Key Responsibilities:
Drainage Programme Management
Develop, implement, and oversee proactive and cyclical highways drainage programmes to maintain infrastructure resilience.
Ensure effective and timely investigation and resolution of drainage issues on the highway network.
Utilise data and asset management systems to prioritise works efficiently.
Ensure compliance with relevant legislation, policies, and best practices in highways drainage management.
Team Leadership and Performance Management
Manage and provide leadership to a team of three technical officers, setting clear objectives and performance expectations.
Drive high performance through structured, consistent, and clear processes.
Provide guidance and professional development opportunities for the team to enhance technical expertise and service delivery.
Conduct regular performance reviews and ensure effective resource allocation within the team.
Collaboration and Stakeholder Engagement
Work closely with the wider Local Maintenance Service to ensure a joined-up approach from the council.
Engage wider teams as part of a 'one team approach' to manage flood risk and drainage challenges effectively.
Foster strong working relationships with contractors, utility companies, and other relevant stakeholders.
Customer Service and Communication
Respond to inquiries from elected members and the public in a timely and professional manner, ensuring responses are in line with agreed SLAs.
Ensure clear, effective, and professional communication in all forms, including written reports, briefings, and stakeholder updates.
Provide technical advice and support to internal and external stakeholders on drainage-related matters.
Promote and communicate team services and processes so that these are easily understood by customers and colleagues.
Compliance and Risk Management
Ensure compliance with relevant highway and safety regulations and risk management processes in all drainage operations.
Monitor and evaluate drainage performance, identifying opportunities for continuous improvement.
Support the Head of Local Maintenance in policy development and strategic planning for drainage and highways infrastructure.
Job Requirements:
Essential Criteria
Proven experience in highways drainage management, including proactive and reactive maintenance.
Strong leadership and line management experience, with the ability to motivate and manage a team effectively.
Experience managing high-performing and collaborative teams.
Excellent understanding of highways infrastructure, drainage systems, and relevant legislation.
Ability to manage multiple priorities and projects efficiently, ensuring timely resolution of drainage issues.
Strong stakeholder engagement skills, with experience working collaboratively across teams and organisations.
Excellent communication skills, both written and verbal, with the ability to convey technical information clearly to a range of audiences.
Experience in driving performance improvement through structured processes and continuous improvement initiatives.
Desirable Criteria
Professional qualification in civil engineering, highways maintenance, or a related discipline.
Experience working in a local government or public sector environment.
Knowledge of asset management systems and data-driven decision-making.
If you are an experienced Drainage Manager looking for a new opportunity to further develop your career, we would love to hear from you. Apply now to join our client's team and make a positive impact on highways and drainage management