Our client, a large financial services organisation is seeking a team of Customer Service Representatives to join their collaborative telephony based Pension Administration Team to support their client with telephony based customer support services.
Office Hours: On a rotational basis covering hrs of 08:30–17:30 Monday to Friday. 37.5 hrs a week.
Location: Central Liverpool
Office working: Fully onsite
Responsibilities include:
This is a telephony based role. You will be the first point of contact for callers, discussing everything from joining the pension scheme to retirement and beyond.
Full training will be provided, so you’ll be able to handle every call confidently and provide exceptional customer service.
About you:
* You will be comfortable being on the phone and guiding customers.
* You will have great customer service and communication skills and good attention to detail.
* You will have worked in a call centre previously.
Apply today:
If you would like an opportunity to join a highly engaged and dynamic organisation, which is passionate about delivering excellent customer service, we would love to hear from you.
Seniority level
* Associate
Employment type
* Temporary
Job function
* Customer Service and Administrative
* Industries: Financial Services, Banking, and Professional Services
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