Job summary As a Senior Administrator you willwork as part of an integrated administrative team providing a high quality and responsive service. The Senior Administrator is responsible for the day-to-day supervision of the team of administrators ensuring there is effective administrative support within the Essex Child and Family Wellbeing Service. The post holder will be hands on regarding the daily activities of the administration team, alongside their additional responsibilities. Based across Essex, there will be an expectation to be involved with the decision making of the team, embracing any new technology and working towards the improvement of the team and service. The post holder will be expected to work with minimal supervision, setting their own priorities and meeting with the function leads as required. This role will be based at County Hall in Chelmsford. Main duties of the job To support the administration functions across Essex, flexing into posts as required. Ensuring accurate and up-to-date patient information and record keeping on SystmOne To deputise for the Band 5 Leads during periods of annual leave or sickness. Line management support for Apprentices & Band 3 colleagues i.e. 1;1 appraisal, performance plans & rotas. Collate and share reports on the team/ service performance with relevant stakeholders Support implementation of new ways of working as required Must be able to work flexibility across quadrants including travel to other Essex locations to support teams (Minimum two days per week) Support function lead in day to day running of the Administration hub To embrace and fully utilise both current and new computer programmes Maintain a friendly and professional manner either face-to-face or over the telephone with all stakeholders, could include but not limited to Families, external agencies, and colleagues. To use agreed SOPs, guidelines and procedures, when carrying out role. Please see attached job description for a full list of responsibilities About us About the Company We change lives by transforming health and care. Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can. To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2 Date posted 03 February 2025 Pay scheme Other Salary £26,500 to £26,500 a year Contract Permanent Working pattern Full-time Reference number HCRGCG/TP/25229/13873 Job locations HCRG Care Group Chelmsford Essex CM1 1QH Job description Job responsibilities As a SeniorAdministrator you will be part of our valued team receiving access to exclusive rewards and benefits including- Starting salary of £26,500 with group pension. Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose- changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards- with a numberof our rated services holding good or outstanding ratings from the Care Quality Commission The Ideal Candidate Essential Excellent numeracy and literacy Knowledge of Microsoft packages, including diary management Ability to maintain confidentiality Demonstrates the ability to work independently using own initiative Previous general office experience Understanding of patient needs and NHS Awareness of Health & Safety relevant to role Understanding of Information Governance Desirable ECDL or equivalent SystmOne Experience There may be travel across the Essex area, so a driving licence & access to a car for work purposes will be required. Please see attached Job Description for full Personal Specification Job description Job responsibilities As a SeniorAdministrator you will be part of our valued team receiving access to exclusive rewards and benefits including- Starting salary of £26,500 with group pension. Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose- changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards- with a numberof our rated services holding good or outstanding ratings from the Care Quality Commission The Ideal Candidate Essential Excellent numeracy and literacy Knowledge of Microsoft packages, including diary management Ability to maintain confidentiality Demonstrates the ability to work independently using own initiative Previous general office experience Understanding of patient needs and NHS Awareness of Health & Safety relevant to role Understanding of Information Governance Desirable ECDL or equivalent SystmOne Experience There may be travel across the Essex area, so a driving licence & access to a car for work purposes will be required. Please see attached Job Description for full Personal Specification Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Person Specification General Requirements Essential Click Apply for this job above to view the Job Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name HCRG Care Group Address HCRG Care Group Chelmsford Essex CM1 1QH Employer's website https://www.hcrgcaregroup.com/ (Opens in a new tab)