The post holder will lead and have management responsibility for a multi-disciplinary team providing Maggie’s programme of integrated support to people affected by cancer. They will be responsible for ensuring that this programme is provided in accordance with Maggie’s policies and procedures, model, culture, ethos and brand and that the centre environment is maintained in support of the programme and its usage.
As Centre Head, you will be responsible for ensuring the effective provision of all aspects of Maggie’s programme of cancer support, monitoring of programme usage and quality; for promoting the programme, centre and Maggie’s within their local communities and for facilitating access by people with cancer, their families and friends to the centre and its programme.
You will participate in and contribute to Maggie’s programme of psychosocial research and be responsible for creating opportunities to provide teaching input with regard to Maggie’s and its programme to the local health community, and for contributing to such teaching.
You will ensure that the centre operates within the culture and expression of Maggie’s brand and will be guardian of this brand as well as ensuring the implementation of Maggie’s policies and procedures.
Occasional overnight stays and some travel will be required along with some evening and unsociable hours working.
Key responsibilities
* Direct and provide strategic leadership for staff in the provision of an integrated programme of cancer support.
* Provide personal input into Maggie’s programme of cancer support including; eliciting cancer related concerns and assessment of the psychological and emotional state of people attending their centre; providing and facilitating access to information about diagnosis and treatment and supporting people in developing an understanding of information; providing frontline psychological and emotional support to people affected by cancer and ensuring access for them to all appropriate aspects of Maggie’s programme; facilitating psycho-educational elements of Maggie’s programme including networking groups, courses, workshops and lectures; this will be undertaken within the framework of Maggie’s supervisory policies and procedures.
* In collaboration with centre Psychologist, undertake and ensure that psychological risk assessment in relation to people accessing Maggie’s centre and its programme of support is undertaken.
* Ensure that all programme materials and resources are up to date, relevant and comprehensive and that these are maintained and utilised effectively in the provision of the programme of cancer support.
* Ensure that people accessing the centre and the programme are made to feel welcome, special and valued as individuals and that their concerns have been heard and understood.
* Responsible for creating and ensuring that all centre staff and volunteers create the conditions for maintaining ongoing relationships with people accessing the centre.
* Responsible for ensuring that people accessing the centre and programme are encouraged and enabled to make ongoing exploration of what Maggie’s programme has to offer.
* Ensure ongoing enquiry and exploration with people of their use of all aspects of Maggie’s programme; facilitate and ensure access to all appropriate elements of Maggie’s programme for centre visitors.
* Maintain the centre as a warm and welcoming environment in support of programme provision ensuring that the centre environment is maintained in accordance with Maggie’s policies and procedures in order to ensure effective and efficient programme provision.
Skills, knowledge and expertise
* Educated to degree level or equivalent experience
* At least five years post qualification experience and training in cancer care
* Strong team leadership and staff motivational skills
* Experience of budgetary management
* Experience of conducting audit and service evaluation
* Demonstrated networking skills with the ability to relate and communicate at all levels
* Specialist knowledge and skills in relation to an aspect of cancer care.
Please note that interviews will be held on the 18th March in Northampton.
We provide free practical and emotional support for people living with cancer, and their family and friends. We have centres across the UK and a growing international network, with more planned for the future.
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