Account Manager – Print Management
Hybrid: home and office (West Midlands)
From £31,000 depending on experience
A hybrid opportunity for an Account Manager with experience of working in Print Management.
This award-winning media procurement agency offer integrated print, creative, marketing, and digital solutions. Providing a full range of media solutions from all types of print through to social media strategies. The business is looking for an experienced Account Manager to join its Client Services team, someone who has good print management knowledge, client facing experience and proven organisational skills.
Reporting into the Account Director, as an Account Manager you will use your knowledge of different print technologies to deliver exceptional service levels through the management of relations with suppliers and sales team members in order to ensure speedy and accurate responses to client requests. You will use your organisation skills to balance a busy workload and ensure SLAs are met while providing a high level of service.
Your main responsibilities will include:
Understand customer’s needs and respond to customer requests, ensuring service levels and KPI’s are always met
Develop and maintain good relationships with relevant stakeholders
Support line manager in the implementation of new projects and account deliverables
Manage the full end to end process (utilising all internal systems and ways of working as defi...