We’d love to hear from you if you have: Demonstratable experience managing a complex caseload in a charity legacy administration role or administering residuary estates and managing probate disputes in a professional capacity (e.g. solicitor, TEP, probate manager or legal executive). Current knowledge of probate, tax and charity law; Charity Commission regulation; and data protection, particularly where this relates to estate administration. Experience of managing or mentoring, providing advice, support and guidance to colleagues. Ability to communicate confidently to stakeholders, senior management and our supporters, including complex issues Ability to communicate both written and verbally displaying discretion and sensitivity. Experience in using either bespoke legacy databases (FirstClass) or information systems Proficiency in Microsoft packages. Legacy ManagerReporting into our Head of Legacy Administration, you’ll join a cohesive, specialist team of 5. You’ll play a part in supporting us achieve our ambitious newly launched strategy focusing on restoring nature, ending unequal access to nature, beauty and history and inspiring more people to care and take action. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.You’ll use your subject matter expertise to manage a caseload of restricted and complex legacies in line with our policies and sector best practice. Communication skills will be vital in this position as you’ll be working with a diverse range of internal and external stakeholders to ensure optimisation of this vital source of income. You’ll also be managing our Legacy Co-ordinator and support them to ensure that our first line processes are delivered to support our case management. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 11 May 2025Interview Dates: 21, 22 or 23 May 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 163019IRC163019SwindonPermanent f/t (37.5 hrs pw)Ends: May 11th 49.6 mi from Ringwood, UKWe’re looking for a Legacy Manager to join our Legacy Administration team. For over 125 years, we’ve worked to protect places of historic interest and natural beauty, the cost of which is in excess of £570 million a year, so we also rely on donations and legacies. You’ll use your expertise to help us protect those legacies we’re so generously given to enable us to continue our vital conservation work.We value thoughtful applicants, so please include a cover letter that describes your experience and why you're excited about this opportunity. Heelis, Kemble Drive, Swindon, SN2 2NACompliance.Eligibility to Work in the UK44,499 pa