Job Advert
Internal Job Title: Applications Manager – Switchgear and Protection Systems
Business: Lucy Electric (UK) Ltd
Location: Thame, UK
Job Reference No: 3473
Job Purpose
We are seeking an enthusiastic Applications Manager to join our close-knit team at Lucy Electric. This is a great development opportunity for a motivated self-starter to learn all about Lucy Products and how they are used in the electricity industry; you will be responsible for advising our sales teams and customer base on the optimum use of our switchgear. This will include designing and implementing protection schemes in line with customer and legal requirements.
Business Overview
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
Job Context
You will work as part of a wider Applications & Technical Support team working closely with other Applications Managers, contract design engineers, technical support engineers, contract engineers and technical authors.
Job Dimensions
The role will be Thame office based but in conjunction with the company’s hybrid working policies. This role reports to the Head of Applications & Technical Support and manages the Technical Support Engineers.
Key Accountabilities
* Manage and mentor the technical support engineers.
* Work with the Lucy Electric Sales teams to provide pre and post sales technical support.
* Review customer and industry specifications for equipment protection to provide the most efficient solution for use with Lucy Electric’s portfolio of switchgear. This includes the assessment of new auxiliary devices (relays, EFIs etc) to ensure they are suitable for use in Lucy products and the preparation of wiring schematics and test procedures.
* Provide Lucy product training to internal and external customers.
* Provide support and advice to the Energy Service and production testing departments.
* Work with the Contract Engineering Team Manager to ensure the supplied product specification meets the customer’s expectations.
* Manage and oversee customer factory acceptance tests.
* Work to ISO 9001 quality standards.
* Ability to thrive in a high pressure and developing environment. The ability to continuously improve standards & quality of the department.
* Adherence to all Company Health & Safety Policies, Procedures and Safe Working Practices.
Secondary Activities / Tasks
* To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service of the department.
Qualifications, Experience & Skills
Essential
* Electrical Engineering degree or equivalent industrial experience
* Experience in devising and implementing electrical protection schemes.
* Ability to relate switchgear technology to customers distribution switchgear needs.
* Some experience of working in CAD - ideally Siemens NX
* Good communication skills in a one to one or group environment
* PC literate in Microsoft Office
* Excellent attention to detail
* Ability to prioritise and work to deadlines
Desirable
* SCADA, RTU and Automation knowledge
* Project Management experience.
Behavioural Competencies
* Is a confident self-starter
* Able to work both independently and within a team
* Have a customer-centered focus
* Good interpersonal skills with a pleasant and can-do attitude
* Highly organised
* Must have a positive and confident approach to tasks
* Good problem-solving skills
* An ability to think logically and practically
Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today!
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