As a Senior Client Manager at Luminous, your role involves overseeing the creative and technical processes for larger, complex projects, ensuring they are delivered on time and within budget. Reporting to the Account Director, you will be the primary client liaison, leading presentations, updating on project progress, and identifying new opportunities.
Project Delivery:
Manage projects internally and externally, schedule meetings, and support design and production teams.
Monitor project timelines and budgets, ensuring actions from client feedback are implemented.
Manage external suppliers, including briefing and budget management.
Maintain schedules, estimates, and invoices for all clients and ensure project profitability.
Mentor junior team members, helping them reach their career goals.
A positive, can-do attitude with strong organizational and time management skills.
Proficient in Outlook, Microsoft Office Suite, Adobe Acrobat Reader, and Paprika.
Proven track record in managing complex client accounts, meeting targets, and providing solutions that resonate with clients.
In-depth understanding of print, web, and brand processes.
We embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.