We are currently looking for the right applicant to join our Store Sales Team at our North East store in Darlington.
In a busy and exciting environment, we strive to deliver outstanding service to our customers. Providing the latest products from the leading brands across all disciplines of our sport – mountain, road, electric, leisure, kids and adventure.
ABOUT THE JOB:
* To offer first-class customer service to all of our store customers at the UK’s largest cycle store.
* Provide advice, assistance and expertise within any of our store departments; mountain, road, electric, leisure, kids and adventure.
* Work closely with your Store Sales Team to create a positive, exciting and engaging retail environment.
* The role is fast paced, varied and testing.
YOU WILL BE REQUIRED TO:
* Achieve a best-in-class customer experience and ensure the team delivers exceptional customer service.
* Have a passion for cycling and develop your product knowledge across mountain, road, electric, leisure, kids and adventure bikes, clothing and accessories.
* Engage with customers, from meeting and greeting to asking questions, listening, and understanding their needs.
* Correctly process your sales and keep the customer up to date with progress.
* Be a team player – support the Store Managers and the rest of your store team.
* Create a positive working environment and deliver the WHEELBASE brand values and culture of openness, inclusivity and community.
* The store must be merchandised daily and always be presented to a high standard.
ABOUT YOU:
* Passionate about cycling.
* Willingness to develop inter-personal skills and product knowledge.
* Ability to be a team player and motivated to deliver the best customer service.
* Have great commercial sense and be sales orientated.
* An excellent communicator and relationship builder.
* Ability to work under pressure in a busy retail environment.
* Meet challenges with a positive attitude.
* General IT skills.
SALARY:
We offer a competitive salary based on ability and experience.
HOURS:
2 to 3 days a week, part time role, including Friday 9am to 5.30pm and Sunday 10am to 4pm.
CLOSING DATE:
12 October 2024
Job Types:
Part-time, Permanent
Pay:
From £11.44 per hour
Benefits:
* Cycle to work scheme
* Employee discount
Schedule:
* Weekend availability
Work Location:
In person
Application deadline:
13/10/2024
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