Job summary An exciting opportunity has arisen for an enthusiastic, dynamic, highly motivated, hardworking individual to join the safeguarding team, a friendly and dedicated team. The job role is varied and requires individuals who can adapt well, manage all duties effectively and be able to work in a fast-paced environment. General duties include comprehensive administration to the internal safeguarding team. A flexible attitude to working to meet the demands of the department is essential. Main duties of the job The post holder will provide administrative support to the Safeguarding Team. To provide an efficient clerical and secretarial support service contributing to the overall effective running of the departments. This work includes minute taking, copy typing, photocopying; the composition and updating of databases, spreadsheets & carer information packs; all of which may be of a confidential nature. About us Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology. Our Values We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences. Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job. Date posted 07 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 418-CORP1666-EH Job locations Luton and Dunstable Hospital Lewsey Road Luton LU4 0DZ Job description Job responsibilities KEY RESPONSIBILITIES: 1. To Provide a full range of administrative support services to the Safeguarding Team. This will involve receiving and providing complex information where there are barriers to understanding when tact and persuasion may be required. 2. To utilise a range of computer packages, including Word, Excel, Outlook email and the internet as well as in-house systems as required. 3. To maintain Safeguarding, Mental Health and Dementia databases. 4. To liaise with relevant local authorities and Trust clinical staff to progress/support with safeguarding investigations. 5. To maintain Deprivation of Liberty Safeguards (DoLS) databases. 6. To liaise with clinical teams and local authority safeguarding partners to facilitate the process of safeguarding and DoLS applications, feedback outcomes and progress of such applications to clinical teams. 7. To ensure that all relevant authorities are informed of successful and unsuccessful DoLS applications. 8. Handle incoming communications (post, telephone calls and emails)bringing urgent business to the attention of the Specialist Nurses. 9. Take accurate, concise minutes/notes at meetings, as required.Ensure action points as a consequence of these minutes/notes are followed up and matters are bought forward as appropriate. 10. Manage diaries and operate electronic systems. The post holderwill be responsible for ensuring that diaries are kept up-to-date and thatpapers for meetings are available as appropriate 11. Ensuring that all requests including Multi-Agency requests (eg, Safeguarding Strategy Meetings,) are dealt with in a timely manner. 12. Liaise with Training and Education department to organise trainingand room bookings. 13. Assist in the collation and production of data activity reports as required and ensure that all records, both electronic and paper are maintained in an accurate and secure manner. 14. Prepare and distribute information leaflets and packs as required. 15. To carry out any reasonable duties as assigned by the Line or Department Manager commensurate with the grade. 16. To provide assistance in the development of the role with a view to succession planning. 17. To observe strict confidentiality in all matters 18. Act as the focal reception point for safeguarding enquiries received by the Local Authority in line with Guidance and Safeguarding process. 19. Liaise with patients, relatives and members of the Multidisciplinary Team to organise meetings to discuss safeguarding concerns when appropriate. Attend meetings to provide administrative support, taking notes when required. 20. To communicate highly sensitive and complex information to staff, patients and their relatives with regards to safeguarding concerns as appropriate. 21. To work with the Adult Safeguarding Lead to find new and improved ways, of working to increase effectiveness and build good working relationships across the division and Trust. 22. To escalate any concerns identified within the role and caseload to a senior member of staff or the Safeguarding Lead. 24. Support with general administration within the Safeguarding team which can include (but not exclusive to) tasks such as answering telephone calls, taking messages, photocopying, managing internal referrals, inputting data into the safeguarding databases and taking minutes. Job description Job responsibilities KEY RESPONSIBILITIES: 1. To Provide a full range of administrative support services to the Safeguarding Team. This will involve receiving and providing complex information where there are barriers to understanding when tact and persuasion may be required. 2. To utilise a range of computer packages, including Word, Excel, Outlook email and the internet as well as in-house systems as required. 3. To maintain Safeguarding, Mental Health and Dementia databases. 4. To liaise with relevant local authorities and Trust clinical staff to progress/support with safeguarding investigations. 5. To maintain Deprivation of Liberty Safeguards (DoLS) databases. 6. To liaise with clinical teams and local authority safeguarding partners to facilitate the process of safeguarding and DoLS applications, feedback outcomes and progress of such applications to clinical teams. 7. To ensure that all relevant authorities are informed of successful and unsuccessful DoLS applications. 8. Handle incoming communications (post, telephone calls and emails)bringing urgent business to the attention of the Specialist Nurses. 9. Take accurate, concise minutes/notes at meetings, as required.Ensure action points as a consequence of these minutes/notes are followed up and matters are bought forward as appropriate. 10. Manage diaries and operate electronic systems. The post holderwill be responsible for ensuring that diaries are kept up-to-date and thatpapers for meetings are available as appropriate 11. Ensuring that all requests including Multi-Agency requests (eg, Safeguarding Strategy Meetings,) are dealt with in a timely manner. 12. Liaise with Training and Education department to organise trainingand room bookings. 13. Assist in the collation and production of data activity reports as required and ensure that all records, both electronic and paper are maintained in an accurate and secure manner. 14. Prepare and distribute information leaflets and packs as required. 15. To carry out any reasonable duties as assigned by the Line or Department Manager commensurate with the grade. 16. To provide assistance in the development of the role with a view to succession planning. 17. To observe strict confidentiality in all matters 18. Act as the focal reception point for safeguarding enquiries received by the Local Authority in line with Guidance and Safeguarding process. 19. Liaise with patients, relatives and members of the Multidisciplinary Team to organise meetings to discuss safeguarding concerns when appropriate. Attend meetings to provide administrative support, taking notes when required. 20. To communicate highly sensitive and complex information to staff, patients and their relatives with regards to safeguarding concerns as appropriate. 21. To work with the Adult Safeguarding Lead to find new and improved ways, of working to increase effectiveness and build good working relationships across the division and Trust. 22. To escalate any concerns identified within the role and caseload to a senior member of staff or the Safeguarding Lead. 24. Support with general administration within the Safeguarding team which can include (but not exclusive to) tasks such as answering telephone calls, taking messages, photocopying, managing internal referrals, inputting data into the safeguarding databases and taking minutes. Person Specification Experience Essential administration experience Desirable Safeguarding Experience Knowledge Essential Knowledge of word, excel, publisher etc. Desirable Safeguarding knowledge of processes and pathways Qualifications Essential evidence of administration courses Desirable Diploma or above Person Specification Experience Essential administration experience Desirable Safeguarding Experience Knowledge Essential Knowledge of word, excel, publisher etc. Desirable Safeguarding knowledge of processes and pathways Qualifications Essential evidence of administration courses Desirable Diploma or above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Bedfordshire Hospitals NHS Foundation Trust Address Luton and Dunstable Hospital Lewsey Road Luton LU4 0DZ Employer's website https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)