We are seeking a dedicated and experienced Medical Secretary to join our friendly and professional secretarial team. This is a part-time role, offering approximately 3-4 days per week (22.5-30 hours per week), to replace a long-standing member of our team.
Job summary
As a Medical Secretary, you will play a vital role in supporting the doctors, health professionals, and management team in delivering exceptional care and maintaining smooth operations.
Main duties of the job
* To provide an efficient audio, copy typing and word processing -this includes the typing of letters, reports, patient referrals, minutes etc. in an accurate and quality manner.
* To create, send and manage patient referrals via the eRS, REGO and emailed referrals. To feedback any issues or rejections to clinicians so that they can initiate further actions as required.
* Follow up / chase referrals for patients who are unable to chase themselves.
* Answer patient enquiries regarding referrals.
* Submit 2ww Cancer referrals promptly.
* To monitor, review and action secretarial tasks via EMIS.
* To monitor, review and action secretarial tasks via DOCMAN.
* To monitor, review and action secretarial emails.
* To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
* To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications.
* To keep all records up to date and accurate.
* To assist with the gathering of statistics and information.
* To provide cover for members of the team during periods of sickness and annual leave.
* To review and action FP69 status, Close of Quarter tasks and liaise with colleagues to resolve any errors.
* Disseminate referral updates/information/wait times to clinicians.
* To support the day to day running of the surgery and any other duties commensurate with skills and responsibilities.
About us
Wood Lane Medical Centre is a bustling and welcoming GP surgery located in the heart of Ruislip. Ideally situated near local shops and excellent transport links, including the Underground and London bus routes, we are conveniently accessible for both staff and patients.
With over 11,200 registered patients, we are committed to delivering high-quality, patient-centered healthcare. Our dedicated team of doctors, nurses, and administrative staff work collaboratively to provide professional, compassionate, and efficient services to the local community.
At Wood Lane Medical Centre, we believe in fostering a supportive and positive work environment. We prioritise professional growth and encourage team members to pursue personal development opportunities, including the cultivation of special interests within their roles. Our close-knit team values collaboration, mutual respect, and a healthy sense of humor, which contributes to a warm and enjoyable workplace culture.
If you're looking to join a forward-thinking and friendly team, Wood Lane Medical Centre provides a rewarding environment where you can make a meaningful impact on patient care.
Person Specification
Experience
Essential
* Experience working within primary care / NHS / Health & Social Care.
* Experience of EMIS clinical system.
* Experience of DOCMAN.
* Experience of eRS and REGO referral systems.
* Knowledge of Confidentiality and Data Protection.
Desirable
* Experience working as Medical Secretary.
Qualifications
Essential
* GCSE level.
* Good spoken and written English.
* Good computing / IT skills and understanding.
Desirable
* Medical Secretarial qualifications.
* NVQ level 2 in Health and Social Care.
Employer details
Employer name
Wood Lane Medical Centre
Address
2a Wood Lane
Ruislip
HA4 6ER
Employer's website
Wood Lane Medical Centre
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