Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
* We are KIND
* We are OPEN
* We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
Job overview
Are you passionate about systems and looking for a new challenge? The eRostering service is expanding and we are looking for a highly motivated and ambitious individual to join the eRostering Team on a permanent and full-time basis.
The role of eRostering Systems Administrator is a varied and busy role in which the post holder will provide in-depth systems support and guidance to our end-users across the wider organisation, as well as being responsible for maintaining the system on a day-to-day basis.
You will have good communication and organisational skills and also be able to work using initiative. You will pay close attention to detail and have the enthusiasm and drive to gain a thorough understanding of our software. You will strive to become one of the Trust’s super-users in all aspects of the system in terms of its functionality and scope.
Main duties of the job
Duties will include ensuring the system has the most up-to-date workforce information available by completing system syncs, and correcting discrepancies found between the eRostering and ESR systems.
You will also be providing telephone and email support for our end users, troubleshooting complex problems, supporting the co-ordination of system-based training sessions and fulfilling reporting requirements.
Assisting the eRostering Support Officers, you will also support with the administration of software upgrades and associated test environment activity, as well as supporting with the successful transfer of the payroll files from HealthRoster to ESR.
We are looking for a strong team player who is passionate about technology and its role within a healthcare environment. The candidate must feel confident with IT systems and/or software. Specific knowledge of electronic rostering systems is preferred however not essential and training will be provided.
Core working hours are 08:30-17:00 Monday to Friday. Flexible working would be considered.
Please review the attached Job Description/Person Specification for further information on the job duties, responsibilities and expectations.
Working for our organisation
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* A variety of different types of paid and unpaid leave covering emergency and planned leave
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
* NHS Car Lease scheme and Cycle to Work scheme
* An extensive range of learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Person specification
Experience
* Previous experience of dealing with sensitive and/or complex situations
* Experience of dealing with confidential information
* Good understanding of IT software packages such as Word, Excel and Outlook with the ability to find solutions independently
* Knowledge of eRostering systems, preferably Allocate's HealthRoster suite of products
Skills
* Ability to prioritise and deliver work of a high quality to tight timescales, and to manage conflicting priorities
* Excellent written and verbal communication and interpersonal skills
* Enthusiasm for IT and an interest in its role within healthcare
* Have the ability to exercise sound judgement in relation to problem solving and identifying situations requiring further advice.
Qualifications
* Educated to NVQ Level 3, BTEC Level Higher National Diploma & Certificate (HND/C) or equivalent level
Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
#J-18808-Ljbffr