Main area: Healthcare support worker
Grade: NHS AfC: Band 4
Contract: Secondment: 12 months
Hours: Full time - 37.5 hours per week (Monday to Friday)
Job ref: 349-MRI-6636715*
Employer: Manchester University NHS Foundation Trust
Employer type: NHS
Site: Ward 11/12
Town: Manchester
Salary: £26,530 - £29,114 Per Annum (Pro Rata)
Salary period: Yearly
Closing: 13/11/2024 23:59
Job overview
An Exciting opportunity has arisen for a Colorectal Cancer Care Coordinator. This role is to support the Colorectal Cancer Nurse Specialist Team. This is a secondment position to cover maternity leave for 12 months.
We are looking for a motivated individual, with good communication skills, who wants to learn more about the role of cancer care coordinator to support the current team.
A Cancer Care Coordinator helps cancer patients navigate the complex health and social care system during and after their cancer treatment. The post holder is an important member of the team. They will contribute to the improvement of patient care and the patient experience by improving access to the service and providing seamless coordination of care.
Main duties of the job
1. Triaging incoming phone calls, providing general advice to patients/carers and referring complex care needs to the CNS.
2. Undertake holistic needs assessments and the development of an individual care plan/treatment summary under the direction of the CNS.
3. Coordinate appointments or investigations to fast-track patients through the system.
4. Make pre-planned outbound telephone calls to patients to assess ongoing health and social care needs and make the appropriate sign posting suggestions.
5. Encourage and support healthy lifestyle choices.
6. Provide psychological support to patients/families/carers.
7. Communicate effectively with all members of the clinical teams/cancer services and health and social care services.
8. Contribute to data collection, audits and surveys.
9. Organise and prioritise the designated workload.
10. Provide administrative support as required.
Working for our organisation
MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Detailed job description and main responsibilities
1. Excellent verbal and written communication skills.
2. Empathetic approach to managing and resolving enquiries.
3. Able to manage difficult and sometimes distressing situations effectively.
4. Flexible and adaptable, ability to learn new skills.
5. Able to work as part of a team.
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
We’re looking forward to hearing from you!
Person specification
Qualifications
* GCSE Maths and English
Skills, Knowledge and experience
* Working unsupervised
* Experience of communicating with patients with a diverse range of needs. E.g., cognitively impaired, challenging behaviours, language barriers
* Clinic experience
* Commitment to assisting in the delivery of high-quality patient focused care
* A level of fitness that enables the moving and handling of patients and equipment with appropriate training
* Willingness to work flexible hours
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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