VANRATH have partnered with one of the NI's most well-known dealerships. The organisation is recruiting a Aftersales Manager position.
This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.
Place of work is Belfast, this is a Permanent role with 45 working hours per week.
Salary:
£37,000 - £45,000 + Bonus + Company Car + Fantastic benefits, company pension scheme, 33 days holidays.
Candidates at higher salary will be considered.
We are looking for someone who is enthusiastic, self-motivated and has the ability to motivate and support others in a fast-paced environment.
Responsibilities:
* Oversee the daily operations of the Aftersales Department, ensuring alignment with Franchise Operating Procedures.
* Lead and mentor the team, fostering continuous improvement in performance and refining processes to enhance efficiency and effectiveness.
* Develop and implement the business plan, coordinating the team to achieve key objectives.
* Monitor and communicate management information to drive performance improvements within the Aftersales Department.
* Ensure consistent delivery of exceptional customer care by managing all aspects of the 'Customer Experience'.
* Cultivate effective communication across the business to ensure alignment and transparency.
* Provide coaching and mentoring to team members, helping them to grow and achieve their full potential.
The Ideal Candidate:
* 2 years+ experience in a senior role within Aftersales.
* Experience in After-sales service is required.
* Technical competence (NVQ or ATA or HFC or similar).
* Full valid driving license held for a minimum of 6 months with fewer than 9 penalty points.
Desired:
* Knowledge of Warranty Procedures.
#J-18808-Ljbffr