Job summary General Surgery is a busy department and part of the Planned Care ISU encompassing Urology, Colorectal, UGI and Vascular sub-specialties. An exciting opportunity has arisen for the role of Practice Manager, to work jointly with our existing Practice Manager. We are looking for a forward thinking individual who enjoys a fast pace, wants to embrace and suggest change and has a clear direction on engaging teams whilst working in a busy environment. You will need to be able to think on your feet, as well as deal with urgent operational issues as they occur. Main duties of the job Oversee line management for the general surgery and urology A&C team., working with the other Practice Manager and 2 Team Leaders Coordinating leave and sickness for the Consultant Team and approximately 50 Resident Doctors Manage complex on call rotas which are built in line with Generic Work Schedules, European Working Time Directive and Job Plans About us You will have the ability to work both independently and as part of a wider team with excellent written and verbal communication skills and organisational abilities. The Trust is an ever changing environment and you would need to be able to retain your focus on providing an excellent service. The Trust is introducing an electronic patient record in 2025/2026 and the post holder will play a key part in the preparation and roll out of this project. Date posted 14 February 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum Contract Permanent Working pattern Full-time Reference number 388-6955628-A&C Job locations Torbay Hospital Lawes Bridge Torquay TQ2 7AA Job description Job responsibilities The ideal candidate will have a good standard of education to include GCSE in Maths and English (Grade A to C); have proven keyboard skills and an NVQ level 3 or equivalent in Administration. Proven experience in NHS leadership and change management is essential. You will need to be a team player with NHS experience, and using databases such as PAS, Infoflex and Microsoft applications. You should have a good understanding of Cancer and RTT pathways as well as awareness and understanding of other national targets. You will have the ability to work both independently and as part of a wider team with excellent written and verbal communication skills and organisational abilities. The Trust is an ever changing environment and you would need to be able to retain your focus on providing an excellent service. Job description Job responsibilities The ideal candidate will have a good standard of education to include GCSE in Maths and English (Grade A to C); have proven keyboard skills and an NVQ level 3 or equivalent in Administration. Proven experience in NHS leadership and change management is essential. You will need to be a team player with NHS experience, and using databases such as PAS, Infoflex and Microsoft applications. You should have a good understanding of Cancer and RTT pathways as well as awareness and understanding of other national targets. You will have the ability to work both independently and as part of a wider team with excellent written and verbal communication skills and organisational abilities. The Trust is an ever changing environment and you would need to be able to retain your focus on providing an excellent service. Person Specification Qualifications Essential NVQ3 in Administration or equivalent Proven relevant NHS supervisory experience Experience of compiling complex departmental timetables and rotas Excellent organisational skills Ability to manage conflict Desirable Understanding of RTT performance targets and waiting lists Understanding of Patient Tracking Lists (PTL) and Infoflex Tracking Management qualification or relevant experience Person Specification Qualifications Essential NVQ3 in Administration or equivalent Proven relevant NHS supervisory experience Experience of compiling complex departmental timetables and rotas Excellent organisational skills Ability to manage conflict Desirable Understanding of RTT performance targets and waiting lists Understanding of Patient Tracking Lists (PTL) and Infoflex Tracking Management qualification or relevant experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Torbay Hospital Lawes Bridge Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)