Hours: 35 hours, Mon-Fri - Hybrid working available after training Do you have a passion for delivering excellent customer service? We are seeking a motivated, customer focussed individual looking to join a fast paced, busy and supportive team. As a Customer Service Advisor, you will be the first point of contact in providing support and information, to a varied audience using multi-channel communication methods. This is a great company and a much sought after place to work in Milton Keynes. Our client offers development opportunities and a comprehensive training programme to support team members in delivering a high quality and exceptional customer experience. Benefits for a Customer Service Advisor: Annual leave starting at 24 days Flexible hours and hybrid working Pension scheme Training & development options Flexible benefits scheme Key Responsibilities for a Customer Service Advisor: Managing high volume multichannel enquiries including phone, email and live chat from query to resolution. Taking ownership and responsibility for resolving enquiries and improving the customer experience. Make outbound telephone calls to contact individuals in relation to outstanding matters or documentation Manage a busy inbox, responding to enquiries quickly and efficiently Essential Skills for a Customer Service Advisor: Exceptional customer service skills Proven experience of dealing with a high volume of inbound calls If you have the required experience and are looking for an opportunity within a company that will add value to you and offer you development, then please apply now