Job summary The Limes Medical Centre is a well-established healthcare provider committed to delivering exceptional patient care. We are looking for a friendly and organised Bank Administrator/Receptionist to join our team on a flexible basis. This role is essential in ensuring the smooth operation of our practice and providing excellent service to our patients. Main duties of the job Greet patients and visitors warmly, creating a welcoming environment. Manage appointment scheduling and the patient check-in/check-out process. Handle incoming phone calls, emails, and inquiries promptly and professionally. Maintain accurate patient records and update information as needed. Assist with administrative tasks, including filing, data entry, and correspondence. Support the healthcare team in managing patient flow and ensuring efficient operations. Uphold patient confidentiality and adhere to data protection regulations. Manage and process all Docman scanning tasks efficiently. Oversee the registration process, ensuring accurate and timely entry of patient information. Handle deductions and ensure proper documentation and reporting. Perform secretarial duties, including answering phone calls, scheduling appointments, and managing correspondence. Process and manage prescriptions, ensuring accuracy and timely delivery. Assist with all other ad hoc administrative tasks as required, contributing to the smooth running of the office. About us The Limes Medical Centre is a well-established healthcare provider committed to delivering exceptional patient care. We are looking for a friendly and organised Bank Administrator/Receptionist to join our team on a flexible basis. This role is essential in ensuring the smooth operation of our practice and providing excellent service to our patients. Date posted 17 February 2025 Pay scheme Other Salary Depending on experience Discuss at Interview Contract Permanent Working pattern Part-time Reference number A4522-25-0000 Job locations The Limes Medical Centre 172 High Street Lye Stourbridge West Midlands DY9 8LL Job description Job responsibilities Greet patients and visitors warmly, creating a welcoming environment. Manage appointment scheduling and the patient check-in/check-out process. Handle incoming phone calls, emails, and inquiries promptly and professionally. Maintain accurate patient records and update information as needed. Assist with administrative tasks, including filing, data entry, and correspondence. Support the healthcare team in managing patient flow and ensuring efficient operations. Uphold patient confidentiality and adhere to data protection regulations. Manage and process all Docman scanning tasks efficiently. Oversee the registration process, ensuring accurate and timely entry of patient information. Handle deductions and ensure proper documentation and reporting. Perform secretarial duties, including answering phone calls, scheduling appointments, and managing correspondence. Process and manage prescriptions, ensuring accuracy and timely delivery. Assist with all other ad hoc administrative tasks as required, contributing to the smooth running of the office. Job description Job responsibilities Greet patients and visitors warmly, creating a welcoming environment. Manage appointment scheduling and the patient check-in/check-out process. Handle incoming phone calls, emails, and inquiries promptly and professionally. Maintain accurate patient records and update information as needed. Assist with administrative tasks, including filing, data entry, and correspondence. Support the healthcare team in managing patient flow and ensuring efficient operations. Uphold patient confidentiality and adhere to data protection regulations. Manage and process all Docman scanning tasks efficiently. Oversee the registration process, ensuring accurate and timely entry of patient information. Handle deductions and ensure proper documentation and reporting. Perform secretarial duties, including answering phone calls, scheduling appointments, and managing correspondence. Process and manage prescriptions, ensuring accuracy and timely delivery. Assist with all other ad hoc administrative tasks as required, contributing to the smooth running of the office. Person Specification Experience Essential Previous experience as a receptionist or in an administrative role, preferably in a healthcare setting. Excellent communication and interpersonal skills. Strong organisational skills with the ability to multitask effectively. Proficient in using computer software, including practice management systems and Microsoft Office. Ability to work flexibly and holidays as needed. Person Specification Experience Essential Previous experience as a receptionist or in an administrative role, preferably in a healthcare setting. Excellent communication and interpersonal skills. Strong organisational skills with the ability to multitask effectively. Proficient in using computer software, including practice management systems and Microsoft Office. Ability to work flexibly and holidays as needed. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Limes Medical Centre, Lye Address The Limes Medical Centre 172 High Street Lye Stourbridge West Midlands DY9 8LL Employer's website https://www.thelimesmedicalcentre.co.uk/ (Opens in a new tab)