Job Responsibilities
* Greet and welcome guests to the bays, providing information about Topgolf offerings.
* Take and deliver food and beverage orders to guests in a timely and accurate manner.
* Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
* Assist guests with bay setup and provide instructions on how to use Topgolf technology.
* Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
* Collaborate with other staff members to create a positive and memorable guest experience.
* Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
* Comply with safety and health regulations at all times.
Critical Skills & Experience Requirements
* Previous customer service experience in a hospitality or restaurant setting is preferred.
* Excellent interpersonal and communication skills.
* Ability to work in a fast-paced environment and under pressure.
* Attention to detail and strong organizational skills.
* Must be of legal age to serve alcohol where required by law.
* Availability to work evenings, weekends, and holidays.
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