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Position: Receptionist/Administrator
Location: Luton
Salary: £23,000 per annum
Type: Full time, Permanent
Ref No: IPRS7064
Working Hours: Monday to Friday, 9am to 5.15pm
Role Overview: Our client has a permanent vacancy for an experienced Receptionist/Administrator to join their team. The main purpose of the job is to provide reception duties and administrative support. First impressions count, so it is vital that a warm, welcoming atmosphere is created for clients while ensuring that a professional, efficient service is provided at all times.
Key Duties and Responsibilities:
1. Answer incoming calls promptly and transfer to the relevant individual
2. Welcome clients to the office and attend to their needs
3. Organise and prepare meeting rooms
4. Attend to incoming/outgoing post
5. Archive files and deeds, arranging their retrieval and return to store from the off-site storage company
6. Update database with relevant file information
7. Banking duties including taking paying in books to the bank
8. Process credit/debit card payments
9. Type daily returns for the accounts department
10. Regularly check and order stationery as required
11. Photocopy, print and scan
12. Make maintenance calls when phones/photocopiers break down
13. Assist with preparation of new starters and temps, including set up of laptops
14. General maintenance of the phone system
15. Provide refreshments to clients when required
16. Run errands as and when required
17. Other admin tasks and manage office facilities
Requirements:
1. Excellent telephone manner
2. First class interpersonal skills
3. Customer service orientated
4. Adaptability/flexibility
5. Calm under pressure with a positive outlook
6. Organisation and prioritisation
7. Accuracy and attention to detail
8. Problem-solving abilities
9. Reliable/dependable
10. Positive, can-do attitude
11. Discretion
12. Proactive
13. Basic computer skills (including working knowledge of Microsoft Outlook)
Due to the large number of responses we receive, it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application.
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