Join Our Team at John Banks Suzuki: Automotive Parts Advisor Are you passionate about automobiles and dedicated to providing exceptional customer service? John Banks Suzuki, a reputable dealership in Bury St Edmunds, Suffolk, is currently seeking an experienced Automotive Parts Advisor to join our bustling aftersales division. If you have a keen interest in Suzuki vehicles, a strong background in parts management, and reside in close proximity to our Bury St Edmunds dealership, then we encourage you to apply Responsibilities: Assist Customers: Help customers identify, source, and order Suzuki automotive parts to fulfill their requirements. Inventory Management: Utilise our inventory management system to maintain accurate records of parts transactions, stock levels, and availability. Collaboration: Work closely with the service and repair teams to ensure timely delivery of required parts for vehicle maintenance and repairs. Customer Service: Provide excellent customer service, addressing inquiries, and offering professional guidance on parts selection. Organization: Maintain a clean and organise the parts department, ensuring that items are properly labeled and stored. Requirements: Experience: Minimum of two years' experience in a similar role or within the automotive industry. Knowledge: Strong familiarity with Suzuki vehicle models and parts is highly advantageous. Communication Skills: Exceptional interpersonal and communication skills to effectively interact with customers and team members. Detail-Oriented: Ability to accurately process and document parts transactions. Technical Skills: Proficiency in using computerised inventory management systems and standard office software. Passion: A passion for automobiles and a commitment to delivering top-notch customer service. Licence: full clean drivers licence is required to be able to fulfil the entirety of the role. What We Offer: Competitive Compensation: Salary commensurate with experience. Dynamic Environment: Opportunity to work with a dynamic team in a fast-paced automotive environment. Employee Benefits: cycle to work scheme, pension, life cover, store and shopping discounts and financial support and management from advisors. Development Opportunities: Ongoing training and professional development opportunities. Supportive Culture: A supportive work culture that values teamwork, innovation, and customer satisfaction. How to Apply : If you are a motivated individual with a solid background in automotive parts and a desire to contribute to the success of our aftersales division, we would love to hear from you Please send your updated resume and a cover letter detailing your relevant experience. John Banks Suzuki is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from candidates of all backgrounds and experiences. Please note that only selected candidates will be contacted for interviews. Thank you for considering joining our team Holiday: 22 Days holiday per annum plus standard bank holidays, increasing to 26 Days with longevity of service. Workwear: Uniform supplied Full Time Position - 40 Hours per week Monday to Friday All applicants must have the right to work in the UK. Proof of eligibility will be required prior to employment commencing.