About Pell Frischmann
Pell Frischmann is a specialist advisory and technical consultancy operating across the built and natural environment, helping to shape a better future for the communities in which we work. We offer consultancy services, with access to specialist sister companies and partners, to support both public and private-sector clients. We work across sectors encompassing buildings, infrastructure, and regeneration.
Originally formed in 1926, we have a unique heritage in delivering client-focused solutions that deliver value through our commercial awareness, sustainable aspirations, and innovative approach. Our distinctive future is defined by our ownership; Pell Frischmann is a part of RSBG SE, the patient capital investment arm of RAG-Stiftung. RAG-Stiftung is a foundation with the long-term public purpose to deal with the environmental and social commitments resulting from the closing of Germany’s coal mining industry. RSBG SE’s mission is to generate sustainable funds for the foundation; so, our work directly contributes to the challenge of fighting global pollution and climate change.
Experienced Assistant Facilities Manager to provide Facilities/Asset Management support and expertise for a PFI service to four schools in the West Midlands (Sandwell).
Key Team Responsibilities
The position of Assistant Facilities Manager has been established to support the overseeing of Facilities management services on behalf of Pell Frischmann. The Assistant Facilities Manager will help establish strong relationships with the office management teams for each school and will work closely with the Facilities Manager and team to provide the specialist Facilities management services as outlined below:
1. Management of Hard and Soft FM service contract provisions
2. Develop a good working relationship with Council (Client) schools Leadership Group and Business Managers and liaise to ensure the quality and timely delivery of FM services, Life cycle and repair & maintenance works etc. and to minimize disruption where possible.
3. Supporting the Facilities Manager to develop and maintain ongoing budgets and managing on-site team. Regular monitoring of service levels and taking remedial action as applicable to ensure standards are maintained and where possible, continuously improved. Ensure that all supplier records/certificates are periodically reviewed and maintained up to date.
4. Carry out PDR reviews on all direct reportee’s (Cleaning and Caretaking staff)
5. Make recommendations to FM for direct reportee’s staff training.
6. Coordinate/Facilitate the provision of third party activities.
* Oversee and participate in service level monitoring of all soft FM services within the schools
* Day-to-day management of PF staff.
* Checking that services levels are being maintained
* Day-to-day liaison with the schools.
* Assisting with the production of the monthly Service Monitoring Report.
* Attendance at/reporting to monthly progress meetings.
* Assisting with the purchase of goods and materials
* Management of specialist service/supply contracts.
* Compliance with PF management systems and procedures
The role involves supervising and coordinating the delivery of small Capex projects while maintaining excellent customer service and communication skills, especially when liaising with both school and council client representatives. You should be familiar with the nature and delivery of FM services under PFI contract terms and possess strong team-building and supervisory abilities. You should also be confident in taking charge during daily crises and be hands-on when needed. A strong supervisory background is preferred, especially if you are looking to take the first step into Facilities Management. The role requires the ability to work in a busy school environment, as the four schools educate children between the ages of 5 and 12. Additionally, you should be capable of providing 'last option' call-out services and hold a clean driving license.
Health & Safety
* Ongoing H&S support ensuring compliance and the meeting of external audit timescales
* To work with the Health and Safety team to ensure that all health and safety audits, fire and other evacuations are carried out on a regular basis, the emergency plan and related site maps are continually updated and that the Health and Safety registers are kept fully up to date.
Management of Hard and Soft FM service contract provisions
* Oversee service contract providers responsible for the provision of hard and soft FM services, ensuring H&S compliance and the delivery of quality services to the office management teams.
* Regular monitoring of service levels and taking remedial action as applicable to ensure standards are maintained and where possible, continuously improved. Ensure that all supplier records/certificates are periodically reviewed and maintained up to date.
* Ensure that the annual assessment of customer satisfaction is carried out and that service improvements are identified, implemented and the impact of their implementation assessed.
* Ensure that the fabric of the buildings both externally and internally is satisfactorily maintained and serviced. This will involve working closely with service providers and/or contractors and overseeing/monitoring FM works onsite.
* Liaising with FM, Health and Safety teams and contractors to ensure a quality service delivery.
Required
Qualification
Educated or currently working towards a degree or similar level related qualification.
A working understanding of and knowledge of Health and Safety legislation.
NEBOSH qualified desirable
IOSH qualified desirable
Experience
Aspiring to or working towards becoming a facilities Manager.
Already in a management role
Skills
Excellent customer service, interpersonal and communication skills
IT literate, together with an understanding and experience of industry specific IT Applications.
Ability to work within a team and to cope within a pressurized environment.
Why Pell Frischmann?
We are one of the UK's most influential and highly respected firms of infrastructure and built environment professionals. We provide a collaborative and supportive working environment, where you’ll have the freedom and flexibility to create your own pathway and make a real impact within the business and in the communities in which you will operate.
We'll support your ongoing personal and professional development as your career progresses, allowing you to reach your full potential. We are committed to providing equal opportunities for all, welcoming applications from all backgrounds and are delighted to be a part of the government's Disability Confident Scheme. We're happy to talk about flexible working and are committed to promoting the wellbeing of all our employees.
In addition, you’ll receive a competitive salary and other excellent benefits you can find on the link below!
Pell Frischmann Benefits
To apply for this role, please click “Apply for this job” below to complete our short application form and upload a copy of your CV. Please remove any personal details such as your home address and date of birth from your CV.
As part of the application process, you will be asked to complete a diversity monitoring form. We are committed to recruiting, retaining and developing a workforce that reflects at all grades the diverse communities that we serve. By completing this form, you will help us to monitor and analyse diversity information so that we can ensure that our recruitment processes are fair and identify opportunities to improve them. Any information provided on this form will be treated as strictly confidential and will not be seen by those involved in the selection process.
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