About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry-level role; the sky is the limit here at LSA.
As one of the key employers for Southend City, we aim to ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.
Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before, including Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services, and more. There really isn’t a better time to join team SENsational.
About the role
Our Food and Beverage department is a key part in providing our passengers with a smooth and positive journey through our airport. Our F&B Assistants work across the premium lounges, bars, restaurants, and cafes in the terminal. Here’s what you will be doing day to day:
* Serve customers at their table and at the till point.
* Prepare hot and cold beverages.
* Prepare some hot food items and deliver them to our customers' tables.
* Responsible for stock rotation and replenishment.
* Maintain cleanliness of equipment, floors, and tables.
* Support with stock deliveries.
* Work with my team and colleagues from other departments to consistently deliver exemplary service to our passengers.
* Fully embody the Airport's ‘One Team’ culture and understand that there may be times when I am required to undertake other activities to support the needs of the business.
* Understand that the Airport operates 24/7, so I may be scheduled and expected to work any shift during operating hours, including early mornings, late nights, weekends, and bank holidays.
Skills, Knowledge and Expertise
To undertake this role, you will need the following skills and experience:
* The ability to work independently and as part of a team.
* Experience in customer service.
* Knowledge in Food Safety.
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package, designed with the wellbeing and job satisfaction of every colleague in mind:
* Apprenticeships – we offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) while at work. These courses are fully funded and available in a variety of disciplines.
* Medicash - London Southend Airport funds cover for all airport colleagues, providing access to virtual GP & Physio appointments, the Skin Vision app, several retail discounts, and a bespoke healthcare cash plan to claim back everyday health expenses.
* Access to a Wellbeing app featuring a mood tracker, live chat, or telephone counselling service.
* Employee Assistance Programme to confidentially support and provide advice and guidance on health and legal issues.
* ‘My Gym Discounts’ offering up to 25% off memberships with over 3,800 gyms throughout the UK.
* Mental Health First Aiders - qualified and experienced mental health first aiders are available to provide support.
* Cycle to Work Scheme offering savings of up to 21-39% RRP on bikes and accessories.
* World Duty Free Discount.
Sound good? Hit that apply button; we can’t wait to hear from you!
The pay range for this role is:
11.96 - 11.96 GBP per hour (London Southend Airport)
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