About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry-level role; the sky is the limit here at LSA.
As one of the key employers for Southend City, we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.
Now is an exciting time to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before, including Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services, and more. There really isn’t a better time to join team SENsational.
About the role
Our Food and Beverage department is a key part in providing our passengers with a smooth and positive journey through our airport. Our F&B Assistants work across the premium lounges, bars, restaurants, and cafes in the terminal. Here’s what you will be doing day to day:
* Serve customers at their table and at the till point.
* Prepare hot and cold beverages.
* Prepare hot food items and deliver them to our customers' tables.
* Responsible for stock rotation and replenishment.
* Maintain cleanliness of equipment, floors, and tables.
* Support with stock deliveries.
* Work with team members and colleagues from other departments to consistently deliver exemplary service.
* Fully embody the Airport's 'One Team' culture and be prepared to undertake other activities to support the business needs.
* Understand that the Airport operates 24/7, so be available for shifts during operating hours, including early mornings, late nights, weekends, and bank holidays.
Skills, Knowledge and Expertise
To undertake this role, you need to possess the following skills:
* The ability to work independently and as part of a team.
* Experience in customer service.
* Knowledge of Food Safety.
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package, designed with the wellbeing and job satisfaction of every colleague in mind:
* Apprenticeships – we offer opportunities to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) while working. These courses are fully funded and available in a variety of disciplines.
* Medicash - London Southend Airport funds cover for all airport colleagues, giving access to virtual GP & Physio appointments, the Skin Vision app, several retail discounts, and a bespoke healthcare cash plan.
* Access to a Wellbeing app containing features such as a mood tracker and live chat or telephone counselling service.
* Employee Assistance Programme to confidentially support and provide advice on health and legal issues.
* ‘My Gym Discounts’ offering up to 25% off memberships with over 3,800 gyms throughout the UK.
* Mental Health First Aiders available to provide support.
* Cycle to Work Scheme offering savings on bikes and accessories.
* World Duty Free Discount.
Sound good? Hit that apply button; we can’t wait to hear from you!
The pay range for this role is: 11.96 - 11.96 GBP per hour (London Southend Airport).
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