About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA.
As one of the key employers for Southend City we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.
Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before, including Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services and more.
About the role
Our Food and Beverage department is key in providing our passengers with a smooth and positive journey through our airport. Our F&B Assistants work across the premium lounges, bars, restaurants, and cafes in the terminal. Here’s what you will be doing day to day:
* Serve customers at their table and at the till point.
* Prepare hot and cold beverages.
* Prepare some hot food items and deliver them to our customers' tables.
* Responsible for stock rotation and replenishment.
* Maintain cleanliness of equipment, floors, and tables.
* Support with stock deliveries.
* Work with my team and colleagues from other departments to consistently deliver exemplary service.
* Fully embody the Airport's ‘One Team’ culture and undertake other activities to support the business needs.
* Be available to work any shift during operating hours, including early mornings, late nights, weekends, and bank holidays.
Skills, Knowledge and Expertise
To undertake this role, you need the following skills:
* The ability to work independently and as part of a team.
* Experience in customer service.
* Knowledge in Food Safety.
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
We take great pride in our outstanding benefits package, designed with the wellbeing and job satisfaction of every colleague in mind. Here’s a small insight into some of our amazing benefits:
* Apprenticeships – gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) while at work, fully funded in various disciplines.
* Medicash - cover for all airport colleagues, providing access to virtual GP & Physio appointments, retail discounts, and a bespoke healthcare cash plan.
* Access to a Wellbeing app with features like a mood tracker and counselling service.
* Employee Assistance Programme for confidential support with health and legal issues.
* ‘My Gym Discounts’ offering up to 25% off memberships with over 3,800 gyms in the UK.
* Mental Health First Aiders to provide support.
* Cycle to Work Scheme for savings on bikes and accessories.
* World Duty Free Discount.
Sound good? Hit that apply button, we can’t wait to hear from you!
The pay range for this role is: 11.96 - 11.96 GBP per hour (London Southend Airport)
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