CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLE Our site based in Daventry are looking for a proactive and meticulous Client Coordinator to join their team where you will manage and effectively co-ordinate operational activities and monitor our client and customer service delivery levels where you will manage customer and client expectations, timescales and any internal constraints. This role will see you working Monday to Friday – 8am to 4:30pm. WHAT ARE YOU GOING TO DO? Reporting into the Senior Key Account Manager you will be the main point of contact for all customers and clients on a day-to-day basis. Your areas of responsibilities will include: Collaborating with clients to produce forecasts and detailed activity planning in support of revenue targets and delivery of operational services. Act as the liaison between operations and clients, gathering and reporting on customer forecasts. Overseeing the clients monthly invoicing process, ensuring accuracy and timeliness. Managing all aspects of client reporting including weekly status report reviews, forecasting, and monthly and quarterly business review. Suggest improvements to enhance products, systems, and services. Monitor and update all sales and activity forecasts for the designated accounts. Manage and maintain an updated client status report, logging issues, tracking progress, and leading efforts to resolve and prevent system and service failures. WHAT ARE WE LOOKING FOR? Our ideal candidate will have previous experience of managing multiple accounts, building excellent working relationships and outstanding customer partnerships. This role involves supporting and delivering various projects to multiple stakeholders, so it is essential you have experience in presenting and evidencing reports and findings. You will be a natural communicator, problem solver and logical thinker who is highly organised with an proactive approach. WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role. ABOUT TOMORROW We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.