1. £33,000 -38,000 per annum
2. Average uncapped bonus of £5,800 per year (with potential to earn more)
3. 5 days a week
4. Earn extra with our refer a friend scheme – T&C’s Apply
As a Workshop Controller, you will be accountable for the smooth running of the Workshop team on a day-to-day basis and have supervisory responsibility. You’ll allocate jobs to the Workshop team based on technical requirement and customer demand. Hold daily huddles, ensuring all colleagues are updated on commercial priorities and focused on exceeding customer expectations.
Technically trained, this role inspires and mentors the Workshop team to develop their technical capabilities and has the flexibility to provide technical support to the team where demand requires it. This role is an ambassador, promoting the Halfords Values and instils these in the team.
This is a really exciting time to join. Exeter (Marsh Barton) is soon to be one of our flagship centres. This isn’t your average centre; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment.
Benefits Include:
5. 5.6 weeks’ annual leave
6. Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
7. Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
8. Family & Friends Discount Events
9. Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
10. Financial planning support via Wagestream - access up to 30% of your salary in advance
11. GP Access, 364 days a year, 24 hours a day
12. Join the Share save scheme with a 20% discount on shares
13. Health Cash Plan – to access wellbeing services and claim back healthcare costs
14. Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported.
Skills and experience:
15. Technically trained to Level 3 in Light Vehicle Maintenance standard, or equivalent time served
16. Experience of managing/supervising a team/workshop to drive performance and delivery
17. Excellent customer approach - ability to communicate clearly and simply to customers
18. Experience of developing colleagues through delivery of technical training
19. Experience of exceeding customer metrics - working with management to support in driving key metrics and KPI’s
20. Experience of meeting compliance standards across Health and Safety and quality
21. Experience of labour force scheduling, with proven time management skills
22. Must hold a current full valid driving licence.