Debt Management Administrator A market leading FCA Financial Institution are looking to expand their team Job Details: Location: Leeds City Centre Day Pay Rate: £12.50 per hour Job Type: Permanent Duties and Responsibilities: Admin focused role Collecting data from clients in relation to their debt, to create an income and expenditure report to create a budget. Offer guidance and support to individuals struggling with debt, helping them understand their options and navigate the debt management process. Show empathy, compassion and resilience with clients. Maintain accurate records of all communications, payments, and other relevant information related to the debt management plan. Ensure that all actions are compliant with relevant regulations and guidelines. Candidate Requirements Good attention to detail Experience working with vulnerable people / in a similar role is desirable Customer service experience is essential Excellent written and verbal communication Proficient with Microsoft systems